Ratings based on 958 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Elizabeth, The staff at the Red Roof Inn PLUS+ Boston - Logan and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler from Schenectady
Posted 23 Nov 2024
Great place to stay while visiting Salem and Boston
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Everything was 10/10
by A verified traveler
Posted 19 Nov 2024
Rooms have smart Tvs easy to feel at home
by A verified traveler from Tempe
Posted 16 Nov 2024
Nice location
Comment from Hotel Management
19 Nov 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear Valliappan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BOSTON - LOGAN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be nice prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof Management RediResponse Specialist
by A verified traveler
Posted 16 Nov 2024
great for us
by A verified traveler
Posted 14 Nov 2024
Was a quiet place. I stayed with my daughter and it was pleasant.
by A verified traveler
Posted 13 Nov 2024
They only clean the rooms on Monday and Friday so we did not have clean towels and had to go to front desk to ask for toilet paper. There were times where I felt a bit uneasy/unsafe due to some of the people that were hanging around the building. It was difficult to sleep due to noise. It was fine for a place to sleep.
Comment from Hotel Management
15 Nov 2024 by Oniel RediResponse Specialist, Hotel Management
Thank you Lindsay, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Boston - Logan. Please accept our most sincere apologies for the concerns you described regarding the room and also the disturbance. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 12 Nov 2024
Room was noisy from traffic and room fridge but overall it was fine
Comment from Hotel Management
15 Nov 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Doug,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - LOGAN.Though the room was noisy from the traffic you mentioned your overall stay was fine. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
