Ratings based on 915 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
All well!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Guest Services, Hotel Management
Thank you for your feedback John, we appreciate you taking the time to review our property. Hope to see you again in the future.
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 14 Nov 2024
Will stay here again
Comment from Hotel Management
14 Nov 2024 by Guest Services, Hotel Management
Thank you we look forward to it.
by A verified traveler
Posted 14 Nov 2024
The hot tub in the room was amazing
Comment from Hotel Management
14 Nov 2024 by Guest Services, Hotel Management
We are so happy you enjoyed the room, we look forward to your next visit.
by A verified traveler
Posted 9 Nov 2024
Excellent vale and rooms are a good size. Like the fact that we were on the ground floor and had access via patio door.
Comment from Hotel Management
11 Nov 2024 by Nancy, Hotel Management
Thank you for the positive feedback, we appreciate you.
by A verified traveler
Posted 3 Nov 2024
Great little spot. Indoor pool with hot tub and sauna. Rooms clean a d comfortable. Close to anything you need.
Comment from Hotel Management
12 Nov 2024 by Guest Services, Hotel Management
Thank you so much for your positive feedback.
by A verified traveler
Posted 29 Oct 2024
We woke up to being bitten by bedbugs. Blood stains on sheets and dark marks on sheets. Had bed bug on pillow.They did refund us and offered to wash our clothes which we had them do. We threw away all or suitcases and went and bought plastic tubs to put our washed clothes in. This delayed our trip and was very inconvenient and extra cost. Would never stay here again.
Comment from Hotel Management
12 Nov 2024 by Guest Services, Hotel Management
Shelly we apologize for the awful stay, we thought we had solved it for you, with the refund and washing all your clothes. It was a surprise to us about the situation that you encountered. We have had our pest control company in to inspect the room and have had the room treated to eradicate the problem. We apologize again.
by A verified traveler
Posted 29 Oct 2024
It had a musty smell
Comment from Hotel Management
12 Nov 2024 by Guest Service, Hotel Management
Thank you for your feedback Clara, we a re currently working on cleaning all the carpets in the hotel to try and rid the musty smell.
by A verified traveler
Posted 27 Oct 2024
Everything was good but the hot tub had a lot of chemicals in it. We turned on the Jets and it made its cough.
Comment from Hotel Management
20 Nov 2024 by Guest Services, Hotel Management
We are sorry to hear about the hot tub, we will do better to stay on top of this, thank you for your feedback!
