Ratings based on 611 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lake Worth
Posted 21 Nov 2024
It felt like a home away from home. It is clean and friendly, and has a family-oriented environment/ atmosphere.
by A verified traveler from Wellesley
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Boy, Hotel Management
Dear Valued Guest, Thank you very much for taking your time to share the feedback. We are glad to hear that you found our accommodations suitable for your family and that everything met your expectations. We look forward to welcoming you and your family back for another wonderful stay. Kind Regards,Thanawat Hoonthanasevee (Boy) E-Commerce Manager
by A verified traveler from Wellesley
Posted 27 Oct 2024
This is our second stay at the Vista and we received a complimentary upgrade to a 2BR. Staff is always friendly and professional. The housekeeping staff is also thorough and cheerful, very good at adapting to our needs for bottled water, and washing everything left in the sink! Buffet breakfast is discounted with hotel stay and very well worth it.
Comment from Hotel Management
28 Oct 2024 by Boy, Hotel Management
Dear Valued Guest, Thank you very much for taking your time to share the feedback. We are glad to hear that you found our accommodations suitable for your family and that everything met your expectations. We look forward to welcoming you and your family back for another wonderful stay. Kind Regards, Thanawat Hoonthanasevee (Boy) E-Commerce Manager
by A verified traveler from Wellesley
Posted 24 Sep 2024
The hotel is well situated near both transit lines, and is a convenient 10-minute walk from many nice smaller restaurants and shopping. Area is absolutely safe. The standard room I stayed in is a very spacious 1BR. There is a kitchen and washer/dryer so it is perfect for longer stays. Discounted $11 breakfast buffet is well worth it. Only minor issue is that being on a busy street, traffic noise is slightly elevated, even on the 14th floor.
Comment from Hotel Management
8 Oct 2024 by Thanawat, Hotel Management
Dear Valued Guest, Thank you very much for taking your time to share the feedback. We are glad to hear that you found our accommodations suitable for your family and that everything met your expectations. We look forward to welcoming you and your family back for another wonderful stay. Kind Regards, Thanawat Hoonthanasevee (Boy)E-Commerce Manager
by A verified traveler
Thanks alot
Posted 29 Jul 2024 on HotelsI really lived in not only stay
Comment from Hotel Management
4 Aug 2024 by Wilaiwan Onganantapong, Hotel Management
Dear Guest,Thank you so much for your kind words! We’re thrilled to hear that your stay with us was more than just a visit—it was a memorable experience.We look forward to welcoming you back and creating more wonderful moments for you.Best regards,Wilaiwan Onganantapong (Nonie)Director of Rooms
by A verified traveler
Posted 24 Jul 2024
The Executive Apartments was quite spacious and comfortable for a family of 4. It’s also located conveniently for access to major attractions and malls.
Comment from Hotel Management
29 Jul 2024 by Wilaiwan Onganantapong, Hotel Management
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our Executive Apartments spacious and comfortable for your family of four.We are also pleased that our convenient location provided easy access to major attractions and malls, enhancing your stay with us.Your satisfaction is our top priority, and we look forward to welcoming you and your family back for another enjoyable stay in the future.Best regards,Wilaiwan Onganantapong (Nonie)Director of Rooms
by A verified traveler
Posted 29 Jun 2024
We had a wonderful time here. The staff was extremely friendly and helpful for our entire stay. The pool area was very nice. The food available on site for breakfast, dinner and room service was wonderful. Would definitely stay again.
Comment from Hotel Management
2 Jul 2024 by Wilaiwan Onganantapong, Hotel Management
Sawasdee Kha, hank you for sharing your wonderful experience with us! We are delighted to hear that you had a great time during your stay and that our staff, pool area, and food service met your expectations.It’s heartening to know that you found our breakfast, dinner, and room service offerings to be wonderful. Our team works hard to provide a memorable experience for our guests, and your kind words are truly appreciated.We look forward to welcoming you back in the future and providing you with another fantastic stay.Best regards,Wilaiwan Onganantapong (Nonie)Director of Rooms
by A verified traveler
Posted 23 Jun 2024 on Hotels
The room had a musty smell, dated, and the dryer and microwave were inoperable. Also had to call service desk to get hot water to work in day one of the three nights stay. It's a decent stay for the price but definitely need to upgrade the rooms. Staff is attentive.
Comment from Hotel Management
26 Jun 2024 by Wilaiwan Onganantapong, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We are glad to hear that you found our staff attentive and that you felt your stay was decent for the price.However, we sincerely apologize for the issues you experienced during your stay. We regret that your room had a musty smell and appeared dated, and we are sorry that the dryer and microwave were inoperable. Additionally, we apologize for the inconvenience caused by having to call the service desk to get the hot water to work on the first day of your stay.Please be assured that we are taking your comments seriously and will address these issues with our maintenance and housekeeping teams. We are committed to improving our rooms and facilities to provide a better experience for our guests.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.Best regards,Wilaiwan Onganantapong (Nonie)Director of Rooms
by A verified traveler
Posted 2 Jun 2024
Inside the room had spider on the lighting, the washroom wall and bath tub was so dirty and stained
Comment from Hotel Management
3 Jun 2024 by Wilaiwan Onganantapong, Hotel Management
Dear Guest,Thank you for taking the time to provide your feedback regarding your recent stay with us. We deeply regret to hear about the issues you encountered in your room. Please accept our sincerest apologies for the inconvenience caused by the presence of a spider and the condition of the washroom.The cleanliness and comfort of our guests' accommodations are our top priorities, and it is clear that we fell short in maintaining these standards during your stay. We have shared your comments with our housekeeping team to address these issues immediately and to ensure such incidents do not occur in the future.Your feedback is crucial for us to improve our services, and we genuinely appreciate you bringing this to our attention. We hope you will give us another opportunity to serve you better and to provide the exceptional experience you deserve.Best regards,Wilaiwan Onganantapong (Nonie)Director of Rooms
by A verified traveler
Posted 24 May 2024 on Hotels
Comment from Hotel Management
5 Nov 2024 by Boy, Hotel Management
Dear Valued Guest, Thank you very much for taking your time to share the feedback. We are glad to hear that you found our accommodations suitable for your family and that everything met your expectations. We look forward to welcoming you and your family back for another wonderful stay. Kind Regards, Thanawat Hoonthanasevee (Boy)E-Commerce Manager
