Ratings based on 958 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Regina
Posted 26 Dec 2024
Hotel Senator, Saskatoon, Saskatchewan - A Disappointing Stay
Stayed: December 21, 2024
I booked the Hotel Senator expecting to experience a vintage property with charm and character. Unfortunately, my experience from start to finish was far from what I anticipated.
Entry and Arrival
The first impression of the hotel was unsettling. Homeless individuals loitering at the entrance, some using drugs, greeted us and informed us to press a bell to get in. This individual seemed to be a regular at the property, which raised safety concerns. The entrance itself had unclear instructions on how to enter, adding to the confusion.
Front Desk and Check-In
The front desk staff was shockingly unprofessional, wearing a baseball cap and earplugs during check-in. It did not inspire confidence in the quality of service. Additionally, the hotel charged a pre-authorization of $200 for a one-night stay—an unreasonable amount considering the lack of amenities.
Room and Hallway Experience
The hallway to the room smelled unpleasant, reminiscent of a funeral home. Despite the use of strong air fresheners, the odor persisted and carried into the room.
The room itself had an impractical layout:
• The bed was oddly positioned directly in front of the main door.
• The TV was placed in a way that made it impossible to watch comfortably from the bed, with no seating area in front of it.
• The fridge was oddly placed directly on the carpet.
• The bathroom door lacked hooks to hang clothes, addin
by A verified traveler
Posted 18 Dec 2024
The fellow at the front desk was very helpful and so obliging. A very personable guy.
by A verified traveler
Posted 15 Dec 2024
It was peaceful
by A verified traveler
Posted 14 Dec 2024
Great place. Close to everything. Only criticism is what they called a 'continental breakfast' was misleading as there was only fruit, yogurt, and bran muffins.
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 5 Dec 2024
Super old hotel but comfortable clean and ambiance! The corner rooms are great.
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 28 Nov 2024
Vintage Hotel vibes, good location, comfortable bed. I would visit again.
by A verified traveler
Posted 20 Nov 2024
Hotel staff was amazing and very helpful. Although we had an experience with one of the bartenders who demanded a tip. Excuse me i would if I felt you deserved it. But he did pull us aside and was questioning us. Then refused to serve us after the fact. Felt a little childish and unprofessional.
by A verified traveler
Posted 19 Nov 2024
Lots of homeless people, might be an issue in warmer weather. Limited secure parking