Ratings based on 993 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Currently under renovation which will be a good improvement as it was due
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 15 Nov 2024
The floor was sticky. The pillows were extremely small. We stayed on the main floor and you could hear people thumping and dragged things across the floor in the middle of the night.
Comment from Hotel Management
20 Nov 2024 by Rusell Cailan, Hotel Management
Dear Mandy,Thank you for sharing your feedback. We're truly sorry to hear that your experience didn’t meet expectations. We apologize for the issues you encountered with the cleanliness of the floor, the size of the pillows, and the noise disturbances during your stay.Please rest assured that we are addressing these concerns with our housekeeping and maintenance teams to ensure improvements are made. We understand how important a quiet and comfortable environment is for our guests, and we will work to ensure these issues are resolved.We value your feedback as it helps us continually improve, and we hope to have the opportunity to welcome you back for a much more enjoyable stay in the future.Sincerely,Rusell CailanCountry Inn & Suites Saskatoon
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Well worn to the point of shabby. The price reflects that though. A half hearted attempt at maintenance and dirty corners. Worn linens but the pillows were newish. Breakfast was continental at best. There was a waffle maker but it didn’t work. Coffee was weak.
Comment from Hotel Management
12 Nov 2024 by Abdul , Hotel Management
Dear Robin ,Thank you for sharing your feedback regarding your recent stay. We genuinely appreciate your insights, as they help us improve our services and facilities.We apologize that the condition of the room did not meet your expectations. Our team strives to maintain a high standard of cleanliness and comfort, and we regret that certain areas fell short during your visit. We are addressing the issues you mentioned, including the linen, the maintenance of the room, and the cleanliness of the corners, to ensure a better experience for future guests.Regarding the breakfast, we’re sorry that the waffle maker wasn’t functioning properly and that the coffee did not meet your standards. We are looking into both issues to improve our offerings and ensure that all guests have a more enjoyable start to their day.Thank you once again for your feedback. We hope you will consider giving us another opportunity to provide you with a more pleasant stay in the future.Thanks & RecordsAbdul Hotel SupervisorCountry Inn & Suites by Radisson, Saskatoon, SK
by A verified traveler
Posted 9 Nov 2024
The only thing I didn’t like is the service in terms .They just put 2 bath towels.We are five people
Comment from Hotel Management
12 Nov 2024 by Abdul , Hotel Management
Dear Anonymous,Thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your experience.We apologize for the oversight regarding the towels in your room. We understand that with five people, you would require more towels, and we are sorry that this was not provided. We will be sure to remind our housekeeping team to ensure that all guest room amenities are properly stocked based on the number of guests.We value your input and will work to improve this aspect of our service to ensure a more comfortable stay for future guests.Thank you again for bringing this to our attention, and we hope to welcome you back sooThanks & RecordsAbdul Hotel SupervisorCountry Inn & Suites by Radisson, Saskatoon, SK
by A verified traveler
Posted 5 Nov 2024
by A verified traveler from Calgary
Posted 1 Nov 2024
Bed mattresses awful. Bteakfast not hot. Would pay a tad mire for holiday inn.
Comment from Hotel Management
4 Nov 2024 by Abdul , Hotel Management
Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay. I’m sorry to hear that the mattress quality and breakfast did not meet your expectations.Your comfort is our priority, and I appreciate you bringing these issues to our attention. We’re always looking to improve, and your insights are invaluable in helping us enhance our services.If you have any other comments or suggestions, please feel free to share. We hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 1 Nov 2024
all good, as promised and recomend to others
Comment from Hotel Management
4 Nov 2024 by Abdul , Hotel Management
Deas Valued Guest,Thank you for your positive feedback! We’re thrilled to hear that you enjoyed your stay and found the hotel clean and the rooms comfortable. We look forward to welcoming you back on your next visit
