Ratings based on 619 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
by A verified traveler
Posted 7 Oct 2024
Serious security and privacy violations. A person claiming to be my wife called this hotel, where she was not asked for either an Expedia or Hotel confirmation number. She was not on the reservation. She was not named anywhere as a person who could access details of this reservation, yet, this hotel provided her with access to the reservation, its details, and allowed her to influence the reservation itself. I believe they would have given her my financial information if she asked for it. Textual messages critical to our trip plans were not answered until the day before the reservation, and unreliable internet disconnected me many times. In person, hotel staff addressed their speech at the front desk to my aged grandmother, who is hard of hearing and not informed on the reservation, because they stereotyped me as not being able to speak Japanese. The security violations alone are enough reason not to come here; you don't need the subtle discrimination to tip the scales.
by A verified traveler
Posted 23 Sep 2024
Was close to Downtown.
by A verified traveler
Posted 20 Aug 2024 on Hotels
by A verified traveler
Posted 29 Jul 2024
Good
by A verified traveler
Posted 29 May 2024
Safe, Good , clean , and friendly staff
by A verified traveler
Posted 28 Jan 2024
It’s a really great hotel to relax at, to get away and sleep
by A verified traveler
Posted 18 Dec 2023
by A verified traveler from Otake-shi
Posted 26 Nov 2023
Good hotel, reasonably priced.
by A verified traveler
Posted 9 Nov 2023
Parking is a bit expensive each night but it was a great hotel in a great location
