Ratings based on 26 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jul 2024
The property is good. The staff behaviour needs improvement, found unauthorised entry of a staff member inside our room while we were not there.
Comment from Hotel Management
15 Jul 2024 by Front Office Manager, Hotel Management
"Dear Guest,Namaskar!!!!It was a pleasure to have had you stay with us and great meeting you. Thank you for taking time to pen down your feedback with such detail. This is by far one of the most comprehensive reviews that we’ve ever received about our services and our people. I am so grateful for your time and for this wonderful review.Our team and their service orientation towards creating guest delight are our greatest strengths and I am very happy to see that they have been acknowledged by you. My team and I hope to have you back with us soon to enjoy our hospitality once again.Warm RegardsRakesh SinghFront Office ManagerEmail:fom.tf.gir@fernhotels.com"
by A verified traveler
Nice option to stay at. Does need improvement.
Posted 3 Jul 2024 on HotelsThere are plenty options in Gir to stay at. However, most of them are locally owned and operated. There are just couple of nationally recognized chain names here. Fern is one of them.
I stayed there for 2 weeks straight.
Condition of this hotel needs improvement.
Rooms given to us had bugs in it. They fumigated with chemicals and we had to stay there for a night. Condition didnt improve, so they relocated us in different zone.
1 out of 2 rooms I had suffered AC issue. It wasnt cooling well. They tried fixing for about 7 days but didnt fix the problem entirely.
Breakfast food quality was mediocre. Staff does need lot of training.
Comment from Hotel Management
7 Jul 2024 by Front Office Manager, Hotel Management
"Dear Guest,Namaskar!!It was a pleasure to have had you stay with us and great meeting you. Thank you for taking time to pen down your feedback with such detail. This is by far one of the most comprehensive reviews that we’ve ever received about our services and our people. I am so grateful for your time and for this wonderful review.Our team and their service orientation towards creating guest delight are our greatest strengths and I am very happy to see that they have been acknowledged by you. My team and I hope to have you back with us soon to enjoy our hospitality once again.Warm RegardsRakesh SinghFront Office ManagerEmail:fom.tf.gir@fernhotels.com"
by A verified traveler
Posted 2 Mar 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by Front Office Manager, Hotel Management
Dear Guest,Namaskar!!!!Thank you so much for choosing to stay with us at The Fern Gir Forest Resort and sharing your feedback .Our team and their service orientation towards creating guest delight are our greatest strengths and I am very happy to see that they have been acknowledged by you.My team and I hope to have you all back with us soon to enjoy our hospitality once again.Warm regards,Rakesh SinghFront Office ManagerEmail:fom.tf.gir@ferngirforestresort.com
by A verified traveler
Posted 30 Jan 2024
Very nicely design and feel like you are in the resort and easily spend three four night.
by A verified traveler
Posted 24 Feb 2023
by A verified traveler
True to its brand
Posted 19 Jan 2023 on HotelsVery good place to stay when in Sasan Gir to see the Lions. The rooms are nice and clean. Food served in the restaurant is very good. Staff is very cooperative.Did not take their help to see the Lions so cannot comment on their competence to do that.
Only reco is that the Bathrooms can do a bit of makeover, specially the shower knobs. It is either very hot water or cold water. Getting warm water is a bit of a struggle.
by A verified traveler
Posted 6 Jan 2023 on Wotif
Toilets and power points need updating to accommodate new generation connectivity for charging and overseas visitors.
Smelling of sewer in the bathroom wasn’t pleasant. Otherwise it was a very good experience especially considering it is inside a national park!!
by A verified traveler
Comfortable and nice
Posted 12 Jan 2021 on HotelsThe stay was very nice and comfortable. The evenings around the pool side were fabulous. Thee food was very good.
by A verified traveler
Warm welcome
Posted 14 Mar 2020 on HotelsVery impressive service and warm welcome
by A verified traveler from bhopal
Posted 22 May 2019
This property is fabulous . Here stay is worthwhile.Staff is so helpful that you could not feel strange yourself.
