Ratings based on 208 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jul 2024 on Hotels
by A verified traveler
Tired rooms, more like a Motel than a Hotel
Posted 30 May 2023 on HotelsRooms look very tired and old, had a musky smell, some staff lovely, others rude, swimming pool not open, doesn’t open until 1st June, more like a Motel than a Hotel. Breakfast very poor.
Comment from Hotel Management
12 Jun 2023 by Santa Caterina Park Hotel, Hotel Management
Dear Guest, thank you for leaving a review regarding your experience at our property.We are sorry that your stay did not live up to your expectations, we will take steps to improve ourselves every day, in order to provide a valuable service.We hope you can give us a second chance.Kind Regards, Santa Caterina Park Hotel
by A verified traveler
Overall ok
Posted 10 Oct 2020 on HotelsOverall ok. Hotel is a little dated but clean. Breakfast could do with some more hot options. Also, they do not have ironing boards....which isn’t great! I was there for business and I really struggled to iron my shirts on the desk in the room.
Comment from Hotel Management
11 Oct 2020 by Staff Hotel, Hotel Management
Dear Sir,
thank you for your review.
There was probably a misunderstanding. The hotel has an ironing board for the guests.
We look forward to welcoming you back.
Sincerely
by A verified traveler from Scotland
Posted 31 Aug 2020
Lovely staff and excellent food. Close to La Spezia and Lerici without the parking hassle.greatplace for a base here
by A verified traveler
Wouldn’t recommend to a friend
Posted 27 Jul 2019 on HotelsPro: the front desk receptionist was very kind and friendly. The pool was nice. We were allowed to park our car there during our trip to Cinque Terra.
Con: I very rarely leave negative reviews but this hotel is not an 8.6/10. I always read the reviews and know there are some that people will always complain. The negative reviews are all correct. The bathtub was filthy, there was a shower head but it was at the level of the tub so you couldn’t take a shower. The bed was very firm and the pillows were flat. The restaurant dinner was not fresh or very tasty.
We were most frustrated with the taxi service the hotel arranged for us. We traveled to the Sarzana train station from the hotel. It was1.6 miles away. We were charged an extra 12.50 euro for an “outside the city limits fee” it literally was a 5 min taxi ride for 25euro. It’s a scam.
by A verified traveler
Posted 9 Jun 2019 on Hotels
Comment from Hotel Management
24 Jul 2019 by Staff Hotel, Hotel Management
Gentile Ospite,
ringraziamo per la preziosa valutazione.
Lavoriamo ogni giorno per soddisfare le Vostre aspettative e rendere piacevole il Vostro soggiorno.
Aspettiamo un Vostro ritorno!
by A verified traveler
Posted 3 May 2019 on Hotels
Good business hotel.
Breakfast could be improved with fresh orange juice.
by A verified traveler
Posted 4 Sep 2018
Very nice, clean facilityand friendly staff . The location was close to where I needed to work.
by A verified traveler
Posted 7 Aug 2018 on Hotels
Comment from Hotel Management
17 Aug 2018 by Staff Hotel, Hotel Management
Grazie mille per la vostra valutazione. Ci auguriamo di potervi accogliere in futuro nella nostra struttura.
Cordiali saluti.
Recommended
for Getaway With Friendsby A verified traveler
Posted 12 Apr 2018 on Hotels
Overall the hotel was good. The room could have been a little bigger.
Service was very good. The location is difficult if you don't have a car.
