Ratings based on 209 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2023 on Hotels
All was perfect!! The meal there is excellent!!
by A verified traveler
Posted 11 Feb 2023
Great food and great staff. The spa is fantastic.
However, the room wasn't great. Broken fridge, broken kettle and other broken things. Very bad mould in shower.
Comment from Hotel Management
12 Feb 2023 by Réka, Hotel Management
Dear Alexandra,Thank you for taking the time to write a review. We are very sorry for the disappointment you experiencedWe strive to provide an unparalleled experience for each guest that stays with us and are sad to learn this is not what you had.We look forward to the opportunity to welcome you back for a more seamless visit.Best regards,Réka horváth
by A verified traveler
Great hotel but there's room for further improveme
Posted 8 Dec 2021 on HotelsOverall a great all inclusive hotel to stay at, most of the staff was really polite and well trained, sadly the same cannot be said about most servers at the main diningroom. They didn't seem to care much about the guests, no kindness at all from their side, they barely even greeted us.
Some other negative points:
1)No small pillows were provided in the room, and when we realized it before bed time, we didn't feel like walking down to the front desk to ask for them.
2)There's no inside lock on the room doors, so housekeeping staff can simply enter after a very short knocking, it's pretty frustrating and shocking in the morning.
3)There's a bowling alley that's located in the Spa facility, just a short outside walk from the hotel. It's great, really cheap but why does it have to close at 9 pm?? I suppose, that most guests, just like us would love to enjoy their day at the Spa, then after dinner (that's available till 9:30 pm) having some fun at the bowling alley, but it's impossible thanks to the super early closing time.
4)We were here during the Advent holiday, right before Xmas, the hotel is obviously almost full (didn't feel overcrowded but definitively there's a lot of guests), so why the heck there's no any live music at the bar during evenings???
After dinner up to around 1 am the bar area was full of guests who were chatting besides some drinks, I support they'd love to dance as well if there was opportunity to do so.
Comment from Hotel Management
16 Feb 2022 by Réka, Hotel Management
Dear Guest,
Thank you very much for sharing your honest feedback with regards to your recent stay. We are concerned to learn that we were unable to meet your expectations of a comfortable accommodation during your last stay with us and we could not exceed your expectations on the quality of service that we pride ourselves on.
In this light, please accept our sincere apologies. We look forward to the opportunity to welcome you back for a more seamless visit.
Best regards,
Réka Horváth
by A verified traveler
Posted 16 Sep 2019
Comment from Hotel Management
26 Sep 2019 by Réka, Hotel Management
Thank you!
by A verified traveler
Posted 16 Aug 2019
Comment from Hotel Management
26 Aug 2019 by Réka, Hotel Management
Thank you!
by A verified traveler
Posted 4 Aug 2019 on Ebookers
The spa was excelent. The air conditioning was poor.
Comment from Hotel Management
14 Aug 2019 by Réka, Hotel Management
Thank you!
by A verified traveler
Superb
Posted 19 Feb 2019 on HotelsGreat hotel , super staff, all inclusive service, superb wellness.
Comment from Hotel Management
20 Feb 2019 by Réka, Hotel Management
Dear Guest,
Thank you for your amazing review about The Park Inn Hotel. We are pleased that you had such a wonderful experience of our hotel and very much look forward to welcoming you back soon.
Regards,
Réka Horváth
by A verified traveler from split
Thermal Sarvar
Posted 7 Jan 2019 on HotelsComment from Hotel Management
14 Jan 2019 by Réka, Hotel Management
Danke schön!
by A verified traveler
Posted 25 Dec 2018 on Hotels
Comment from Hotel Management
3 Jan 2019 by Réka, Hotel Management
Thank you for your feedback and for taking the time to write about your experience.
by A verified traveler
Posted 15 Dec 2018 on Ebookers
Comment from Hotel Management
18 Dec 2018 by Réka, Hotel Management
Thank you!
