Ratings based on 642 Verified Reviews

3.4 out of 5
74% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 19 Nov 2024
Facility is extremely dirty and there wasn’t hot water for shower. I want a refund on this booking.
3 out of 5
by A verified traveler

Posted 1 Sep 2024
We liked the location a lot. It was a short walk to the beach and surrounded with shops and restaurants. The hotel staff were friendly. The room was basic and the bathroom was very small! There was no hot water.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Aug 2024
3 out of 5
by A verified traveler

Posted 1 Aug 2024
Best beds in Costa Rica. Also a great location close to everything.
2 out of 5
by A verified traveler

Not Good

Posted 8 Jul 2024 on Hotels
The plumbing is deteriorating and the front desk said they would replace the shower head, while I was out for the day, and NO repairs happened.
3 out of 5
by A verified traveler

Posted 19 Jun 2024
There are not telephones in the room. There is no room service or pool on site. Maid service only occurred when I asked for them to sweep out the room to eliminate the sand I tracked in from the beach. I got my own additional towels from the housekeeping closet they leave open. The rooms and the fixtures are old. Some of the electrical outlets did not work. The sign outside looks like it hasn't been painted or maintained in decades. The employees for pleasant and it did have air-conditioning. But it was not at all like the marketing information listed. PLUS the hotel telephone number is incorrect on their website!! I had great difficulty confirming my room because I never saw the deposit go through to my bank account and I was not able to reach them by phone. The correct telephone number is listed on the sign and that is how I was finally able to reach them.
1 out of 5
by A verified traveler

Poor, noisy, dirty

Posted 3 Jun 2024 on Hotels
Not will back again...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 May 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Apr 2024
5 out of 5
by A verified traveler

Posted 19 Apr 2024 on Travelocity
Great tourist area
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