Ratings based on 953 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bradenton
Posted 26 Sep 2024
Dirty rooms, no AC, breakfast was terrible
by A verified traveler
Posted 24 Sep 2024
Great property
by A verified traveler
Posted 23 Sep 2024
Proximity to Saratoga Springs Spa Park and the Saratoga Performing Arts Center can't be beat. Hotel was closer to SPAC than the overflow concert parking.
Comment from Hotel Management
24 Sep 2024 by Deonna M , Hotel Management
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our hotel's prime location near Saratoga Springs Spa Park and the Saratoga Performing Arts Center. It’s great to know that you found it more convenient than the overflow concert parking! We hope to welcome you back soon for more memorable experiences. Safe travels!
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Deonna M , Hotel Management
Thank you so much for your feedback and for rating us 4 out of 5! We're thrilled that you had an overall positive experience with us, but we’re always striving to make every stay a 5-star one. If there’s anything specific we could improve upon for your next visit, we’d love to hear your thoughts.We truly appreciate your support and hope to welcome you back soon for an even better experience!
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Deonna M , Hotel Management
Thank you so much for your fantastic 5/5 review! We’re absolutely delighted to hear that you had such a wonderful stay with us. It’s always our goal to provide an outstanding experience for our guests, and we’re thrilled that we succeeded during your visit.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Deonna M , Hotel Management
Thank you for sharing your feedback, even though we're sorry to see your experience wasn’t what you had hoped for. We would love to learn more about what didn’t meet your expectations so we can address any concerns and improve for future guests.
by A verified traveler
Posted 18 Sep 2024
it was a cute quiet hotel.
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Deonna M , Hotel Management
Thank you for your review and for giving us a 4/5 rating! We’re glad to hear you had a good experience and appreciate your feedback. If there’s anything specific we can do to make your next stay a 5-star experience, please let us know. We look forward to welcoming you back!
by A verified traveler
Posted 10 Sep 2024
The rooms were extremely clean, bedding was fresh and the staff was incredible. Would definitely stay again
Comment from Hotel Management
11 Sep 2024 by Deonna M , Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our clean rooms, fresh bedding, and incredible staff. Providing a welcoming and comfortable environment is what we strive for, and it’s wonderful to know we hit the mark during your stay.We can’t wait to welcome you back again soon!
