Ratings based on 820 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Everything was awesome except the pool. It didn't look it's best for me.
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 9 Nov 2024
by A verified traveler from Jamaica
Posted 20 Oct 2024
We woke up one morning and did not have any water when I call front desk and ask, how are we supposed to bathe and brush teeth their response was I do not know they did not even offer us a bottle of water so that we can brush our teeth. We have to leave the hotel and find facilities elsewhere.
by A verified traveler
Posted 17 Oct 2024
Sadly we went to this hotel due to needing to evacuate as we had a hurricane warning .we were allowed to book in early which was helpful but The power / lights / tv all went off at 7.30 pm. We could therefore not use the facilities /apart from the bed.as there was no light to even see our way around the room . The corridors and stairs were also completely dark . There was no attempt at any breakfast for guests . Before the blackout we found that the microwave in the room did not work , the fridge did not seem cool and the ice machine for the whole floor did not work . I also could not work out how you could control the tv from the bed -is probably a clever techno thing but I did not know how to do . Obvs it was not then a problem as there was a complete power black out ! The room seemed clean and had a nice big bed with fresh sheets . In other circumstances maybe it would all have felt nicer but at least we were safe from the storm !
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 3 Oct 2024
Staff were very helpful.
by A verified traveler
Posted 2 Oct 2024
by A verified traveler
Posted 6 Sep 2024
Pretty good
