Ratings based on 995 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2024
Upon arrival, we were greeted with a single staff member at the front desk, which led to a short wait. After receiving our room key, we took the only elevator they had. The elevator was dirty, with numbers falling apart, and it was very, very small and uncomfortable.
Finding our room was confusing due to the odd numbering system. It turned out the room was right by the elevator, but we didn’t recognize it because someone was still cleaning it, with the door wide opened covering the room number when we arrived. After seeing what was cleaned from the room, we were immediately uneasy. While the cleaner did a good job, the state of the room beforehand was alarming. The bedsheets were stained, and the couch outside the room looked as if it had been pulled from a dumpster.
To make matters worse, our "pool view" revealed a dirty, uninviting pool that we wouldn't consider using. Due to the hurricane and power outage, we had no choice but to stay, but I went home to get my own bedding because I didn’t feel comfortable using what was provided. Overall, the experience was unsettling, and I would never stay there again.
by A verified traveler
Posted 4 Oct 2024
by A verified traveler
Posted 2 Oct 2024
I’m here frequently, I had one incident where the front desk lady accused me of littering on the property not even 5 minutes on the property. I told her to go check the cameras, she said she was as she was walking away and I didn’t hear anything else. Second incident and this was my last stay here, they put me in a room with a rusty tub, dirty sink and stained comforter. I went down to ask to change room and there was none available. I don’t mind spending money but make it worth spending, considering I’m here every other week..
by A verified traveler
Posted 1 Oct 2024
My stay was okay. However, I noticed a moldy smell coming from the air conditioning during the night, which made me uncomfortable. Also, the breakfast could have been a bit more appealing.
by A verified traveler
Posted 29 Sep 2024
by A verified traveler
Posted 28 Sep 2024
it was quiet no people hanging out side.. relaxing and it was what i needed at that moment..
by A verified traveler
Posted 23 Sep 2024
by A verified traveler
Posted 14 Sep 2024
by A verified traveler
Posted 14 Sep 2024
by A verified traveler
Posted 28 Aug 2024
