Ratings based on 209 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
The space of the unit was nice! The breakfast also was very nice. I enjoyed the fresh oatmeal and many toppings, including the cinnamon. I would like it more if it didn’t have the popcorn ceiling. Some upgrades to the building to make it more modern would be nice for the price. Other than that, great stay!
Comment from Hotel Management
9 Dec 2024 by xx, Hotel Management
Dear Jacqueline,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful guest experience .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
16 Oct 2024 by xx, Hotel Management
Dear Ms. Rudy,On behalf of the entire hotel team, I want to thank you for sharing about your wonderful guest experience .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Great family oriented hotel.
Posted 1 Aug 2024 on HotelsGreat room, nice people, great value. Nice breakfast buffet.
Comment from Hotel Management
2 Aug 2024 by MReisdorf, Hotel Management
We're so happy you enjoyed your room & found the value with Residence Inn. Thank you for being our guest!
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
31 Jul 2024 by MReisdorf, Hotel Management
Thank you for the 5 out of 5 rating! We appreciate your business and hope to see you again.
by A verified traveler
Posted 29 Jul 2024
Me encanto por ser muy calladito y tranquilo y el staff muy agradable.
Comment from Hotel Management
31 Jul 2024 by MReisdorf, Hotel Management
Thank you for 5 out of 5 rating! We are happy to hear that you enjoyed your stay with us.
by A verified traveler
Posted 25 Jul 2024
Good hotel
Comment from Hotel Management
25 Jul 2024 by MReisdorf, Hotel Management
We're happy you found us to be a good hotel for your recent stay. Thank you for being our guest.
by A verified traveler
Posted 23 Jul 2024
Beautiful property. Clean and quiet. Well run and staffed with enthusiastic friendly people.
Comment from Hotel Management
23 Jul 2024 by MReisdorf, Hotel Management
Thank you Robert! We greatly appreciate you choosing to stay with us and we're so happy you enjoyed your stay.
by A verified traveler
Posted 23 Jul 2024
Comment from Hotel Management
24 Jul 2024 by xx, Hotel Management
Dear Ms. Anettra ,On behalf of the entire hotel team, I want to thank you for sharing about amazing guest experience .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 17 Jul 2024
The front desk staff was very rude the whole time and wasn’t willing to help. Probably won’t go back to this property as on that same street have many hotels. When I stay in a hotel I really look for good customer service.
Comment from Hotel Management
17 Jul 2024 by xx, Hotel Management
Dear Ms. Ana,We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the front desk team. We will work to improve our arrival experience and do our best to prevent rude front desk agents from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 12 Jul 2024 on Hotels
Comment from Hotel Management
13 Jul 2024 by xx, Hotel Management
Thank you for taking the time to let us know about your experience while staying with us. Your experience bad is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place.I hope you choose to stay with us again when your travels bring you back to the area.
