Ratings based on 989 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Regency Inn & Suites Sarasota Management, Hotel Management
Dear Maureen,Thank you for a Perfect Score Rating on your stay at Regency Inn & Suites Sarasota. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Regards,Regency Inn & Suites Sarasota Management
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Regency Inn & Suites Sarasota Management, Hotel Management
Dear Luis,Thank you for a perfect score rating during your stay at Regency Inn & Suites Sarasota. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Regards,Regency Inn & Suites Sarasota Management
by A verified traveler
Posted 13 Nov 2024
The cleaning lady was very good and caring
Comment from Hotel Management
14 Nov 2024 by Regency Inn & Suites Sarasota Management, Hotel Management
Dear Darlene,Thank you for recognizing the efforts of our housekeeping team! We're delighted to hear that our cleaning staff provided attentive and caring service during your stay. We’ll be sure to pass along your kind words, as it means a lot to our team members who work hard to ensure your comfort. We look forward to welcoming you back soon!Regards,Regency Inn & Suites Sarasota Management
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Regency Inn & Suites Sarasota Management, Hotel Management
Dear Kadian,I am deeply disappointed to learn about your recent Regency Inn & Suites Sarasota stay. I wish you had told our staff about your problems when you were here; we could have fixed them. Please accept my sincerest apologies.Sincerely,Regency Inn & Suites Sarasota Management
by A verified traveler
Posted 30 Oct 2024
I wanted to just sleep. The mildew smell was horrendous and my allergies could not handle it. It was. $60 dollar hotel at best. Sad it wasn’t for me
Comment from Hotel Management
4 Nov 2024 by Regency Inn & Suites Sarasota Management, Hotel Management
Dear Linda,We’re truly sorry to hear about your experience. Your comfort is our priority, and it’s disappointing to learn that we fell short. We understand how frustrating the mildew smell and allergy issues must have been, and we’ll address these concerns with our team immediately to prevent future occurrences. Thank you for your feedback, and we hope you’ll give us another chance to provide a better stay in the future. Safe travels!Sincerely,Regency Inn & Suites Sarasota Management
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Regency Inn & Suites Sarasota Management, Hotel Management
Dear John,Thank you for leaving us a rating of your stay with us at Regency Inn & Suites Sarasota. We work tirelessly to ensure our guests experience the best hospitality in Regency Inn & Suites Sarasota. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Regards,Regency Inn & Suites Sarasota Management
by A verified traveler
Posted 21 Oct 2024
We simply needed a clean bed after a very late flight arrival and 23 hours travelling with an infant. Check in good, rooms easily accessible, beds clean. AC very noisy and made sleep difficult. Bathroom okay but no hot water in shower (tepid). Shame we couldnt buy soft drinks in office
Comment from Hotel Management
23 Oct 2024 by Regency Inn & Suites Sarasota Management, Hotel Management
Dear Jane,Thank you for sharing your experience with us. We're glad the check-in was smooth and the clean beds met your expectations after a long journey. However, we apologize for the noisy AC and the lack of hot water in the shower these are areas we’ll address to improve guest comfort. We’ll also consider your feedback on offering soft drinks at the office. We hope to provide a better stay for you in the future! Safe travels!Sincerely,Regency Inn & Suites Sarasota Management
by A verified traveler
Posted 1 Oct 2024
Great location.
Comment from Hotel Management
4 Oct 2024 by Regency Inn & Suites Sarasota Management, Hotel Management
Dear Erin,Thank you for your comment! We're thrilled to hear that you enjoyed our great location. We hope to see you again soon!Regards,Regency Inn & Suites Sarasota Management
by A verified traveler
Posted 29 Sep 2024
Poor condition for any motel!!
Comment from Hotel Management
1 Oct 2024 by Regency Inn & Suites Sarasota Management, Hotel Management
Dear John,Thank you for your feedback regarding your recent stay. We sincerely apologize for not meeting your expectations and for any discomfort you experienced due to the condition of our facilities.We take such concerns seriously, and your comments will be shared with our management team for immediate review. Our goal is to ensure a comfortable and enjoyable experience for all our guests, and we appreciate your input as it helps us improve.We hope you might consider giving us another chance in the future to provide a better experience.Sincerely,Regency Inn & Suites Sarasota Management
by A verified traveler
Posted 27 Sep 2024
Liked the living room concept except that the furniture was extremely uncomfortable. Chairs at dining table were hard as a rock. (Grabbed a yard chair that made sitting more comfortable.) Kitchen was nicely done although there was NO dishtowel or soap provided. And, NO HOT WATER. Master King bed was extremely high and not easily accessible (good thing I just had hip surgery and had a strap to help me get in). Bath only had one hand towel. No grab bars for shower/tub to aid older persons to get in. Outlet in bath did not work. And, AGAIN, NO HOT WATER. We booked the room after mandatory evacuation for TS/Hurricane Helene'
Comment from Hotel Management
1 Oct 2024 by Regency Inn & Suites Sarasota Management, Hotel Management
Dear James,Thank you for sharing your experience with us. We are glad to hear that you liked the living room concept but are truly sorry to learn about the discomfort you faced with the furniture and the lack of essential amenities. We understand how crucial it is to have a comfortable stay, especially after surgery.Your feedback regarding the hot water, kitchen supplies, and accessibility features is invaluable. We will address these concerns with our team to ensure improvements are made for future guests. We appreciate your understanding during this challenging time, and we hope to have the opportunity to serve you better in the future.Sincerely,Regency Inn & Suites Sarasota Management
