Ratings based on 556 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Guest Services, Hotel Management
Thank you for taking the time to share your feedback. We are saddened to hear that we fell short on the experience you've come to expect. We hope to have an opportunity to serve you better in the future.
by A verified traveler
Posted 30 Dec 2024
The first room had a smell to humidity. So we asked to be moved and it was done with no questions !
Comment from Hotel Management
30 Dec 2024 by Guest Services, Hotel Management
Thank you for taking the time to review your stay with us! First of all, we sincerely apologize for the issue of your first room. I'm glad to hear the time took a quick action and move you to a different room. Thank you again for your kind words. We hope to welcome you back with another positive stay!
by A verified traveler
Posted 29 Dec 2024
I loved it!! Convenient and pet friendly!! Clean!!
Comment from Hotel Management
30 Dec 2024 by Guest Services , Hotel Management
Thank you so much for your 5 out 5 review! We are so thrilled you enjoyed your stay with us. We hope to welcome you back with another positive stay. Happy New Year!
by A verified traveler
Posted 28 Dec 2024
I ordered 2 breakfasts & they said were not included
Comment from Hotel Management
29 Dec 2024 by Guest Services, Hotel Management
Thank you for taking the time to share your feedback. I sincerely apologize for any misunderstanding regarding your breakfast order. We aim to provide clear communication about inclusions in your reservation, and I regret that this may not have been your experience.Your comments are invaluable to us as we strive to improve. If you have any further details you'd like to share or if there's anything we can assist you with, please don't hesitate to reach out directly.We hope to have the opportunity to welcome you back and exceed your expectations in the future.
by A verified traveler
Posted 27 Dec 2024
Easy access from airport right across the street. Clean, comfortable bed and serves its purpose of an overnight stay across from the airport, no complaints
Comment from Hotel Management
27 Dec 2024 by Guest Services, Hotel Management
Thank you for your 5 out of 5 rating! We are delighted to hear that you enjoyed your stay with us. Thank you for your kind words and we hope to welcome you back with another positive stay! Have a safe and happy New Year!
by A verified traveler
Posted 25 Dec 2024
Payment complications
Comment from Hotel Management
26 Dec 2024 by Guest Services, Hotel Management
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused to you. We hope to welcome you back with a more positive stay in the future. Thank you again for staying with us.
by A verified traveler
Posted 24 Dec 2024
Hotel was nice, clean ; our dog was welcome,
I was not used to needing to buy breakfast. Staff at the desk very nice.
Comment from Hotel Management
26 Dec 2024 by Guest Services, Hotel Management
Thank you for taking the time to share your experience. We are glad you enjoyed your stay with us. We hope to welcome you back with another positive stay!
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Guest Services, Hotel Management
Thank you for rating us 5 out of 5! We are thrilled you enjoyed your stay with us. We hope to see you again soon!
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
19 Dec 2024 by GM, Hotel Management
Thank you for being our guest & for the 5 out of 5 rating!Happy Holidays to you
by A verified traveler
Posted 18 Nov 2024
There where ant in the bathroom
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
We apologize for the inconvenience of seeing ants in your bathroom. We notified our pest control company, Ecolab, who has since treated the room. We hope to better serve you in the future.
