Ratings based on 50 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
The townhouse itself was clean, however, there was laundry in washer, many insects on rugs, (which we vacuumed), and fireplace did not work
by A verified traveler
Posted 9 Oct 2024
by A verified traveler
Posted 31 Aug 2024
It was a beautiful setting, cabin was rustic as described and wonderful. Loved every minute.
by A verified traveler from Gateshead
Posted 27 Aug 2024
We stayed in the rustic cabin. Accommodations were good. I expected a real oven but the counter top convection oven served the purpose. Overall happy with everything.
by A verified traveler
Posted 18 Aug 2024
The property felt and was so dirty. The towels had patches of abnormal yellow hues. The shower floor was covered with a mat and that was growing mold. Upon arriving at the property, the exterior was very run down and the entire cabin had a musty, rotting smell.
by A verified traveler
Posted 18 Aug 2024 on Hotels
by A verified traveler
Posted 17 Aug 2024 on Hotels
The location of the resort is stunning. The facilities were excellent : lots of boats, life jackets and sand toys. The staff worked hard to accommodate us and went above and beyond to make sure we had a great stay.
by A verified traveler
Posted 24 Jul 2024 on Hotels
by A verified traveler
Posted 22 Jul 2024 on Orbitz
This place needs very deep clearing it was dirt and sand on the floor spiders everywhere, bugs on the bed and sheets the bathroom sink was clogged, under the beds were disaster seemed like it wasn’t vacuumed for very long time
by A verified traveler
Posted 14 Jul 2024
The area itself and the lake are very beautiful. We really enjoyed kayaking and canoeing.
However, as other reviews have noted, there are definitely some customer service issues. The main page on the website incorrectly claims that all of the rooms are air conditioned. When we arrived, it was an 85° day, and there was only one working fan in the entire three bedroom cabin. I texted and called the office and the after hours line, but never heard back. My husband ended up going out and spending $80 on two fans. The next day I called again several times before I reached someone, and they to put in a window unit for air-conditioning quickly, but it took a lot of work to get ahold of someone.
The lake is not really swimmable. My children were able to wade in up to their knees, but after that it was filled with thick black seaweed that came all the way to the surface. We ended up going offsite in order to swim.
Many of the amenities on the website were not available. In addition to the air conditioning issue, there were no paddle boards, which were advertised. The website also advertises yoga on the beach, but when I asked the office about it, the woman said she had never heard of it.
This is technically a private lake, but on our last day a group of about 60 middle schoolers arrived on a field trip. Because of the size of the beach and limited amenities, we were unable to use the beach at all.
