Ratings based on 341 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
Easy to access and clean.
Comment from Hotel Management
17 Apr 2024 by The reception., Hotel Management
Dear Helen,Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 3 Jan 2024
The carpets in the rooms were extremely dirty with brown stains and the bathroom smelt very bad. I did not feel clean in this property at all.
Comment from Hotel Management
4 Feb 2024 by The reception., Hotel Management
We thank you for taking the time to write to us following your stay at ibis Orléans Nord Saran.We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies.Ibis hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable.Be assured that the necessary measures will be implemented to improve the quality of services mentioned. Once again, we thank you for your comments and hope to regain your trust during a future stay.Looking forward to welcoming you soon, we ask you to believe, Madam, in the expression of our best feelings.
by A verified traveler
Poor stay for cost
Posted 23 Aug 2023 on HotelsHotel was very tired and room was horrible. Shower very poor and only two towels - no hand towels.
by A verified traveler
Posted 23 Jul 2023
Staff were friendly and helpful. The waiter was really great and had perfect English which helped us order our food. Great stuff. 👍
Comment from Hotel Management
7 Aug 2023 by The reception., Hotel Management
Hello,Thank you for your review, we're happy to hear that your stay went well.See you soon!Best regards.
by A verified traveler from Gaithersburg
Posted 2 Apr 2023
Good place to stay. Breakfast was great.
Comment from Hotel Management
6 Jul 2023 by La réception., Hotel Management
Good afternoon,Thank you for your review,We are glad to know that you enjoyed your stay.See you soon!
by A verified traveler
Disappointed
Posted 26 Sep 2022 on HotelsDisappointing. Very basic. Pre booked an evening meal, coach party arrived before us and we were left without attention for too long, had to ask many times for drinks, bread to keep I us going, food finally arrived at 22.00 and we had been driving for 9 hours and were tied, quality of food when it finally arrived was disappointing. Bed too hot duvet much too thick for room temperature! Overall very disappointing.
Comment from Hotel Management
17 Nov 2022 by François, Hotel Management
Hello,Thank you for taking the time to write to us. I am very sorry that your experience in our restaurant was disappointing. Please believe that this is not a habit of our establishment. All our rooms are equipped with air conditioning, so you can adjust the temperature to your preference. We will take note of your comments to improve our service.Thank you again for taking the time to write to us. The entire team of the IBIS Orleans Nord Saran apologises to you. Have a nice day
by A verified traveler
Posted 15 Sep 2022 on Hotels
Comment from Hotel Management
17 Nov 2022 by François, Hotel Management
Merci d'avoir pris le temps de nous noter Jennifer.Bonne journée
by A verified traveler
Posted 6 Aug 2022 on Hotels
Comment from Hotel Management
7 Dec 2022 by François, Hotel Management
Bonjour,Merci pour cette belle note ! A bientôt dans notre hôtel
by A verified traveler
Posted 25 Jul 2022 on Hotels
Comment from Hotel Management
7 Dec 2022 by François, Hotel Management
Bonjour,Merci d'avoir pris le temps de nous noter
by A verified traveler
Posted 23 Jul 2022
Very helpful and attentive staff in all areas. Excellent inexpensive dining.
Comment from Hotel Management
7 Dec 2022 by François, Hotel Management
Good morning,The whole IBIS Saran team thanks you for your nice commentarySee you very soon in our establishment
