Ratings based on 247 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Outstanding hotel. Very clean. Very attentive. Perfect location in Old Town. Incredible breakfast.
by A verified traveler
Posted 8 Nov 2024
Zaida, the concierge checked us in and she is vey kind, professional and knowledgeable.
The hotel is located at the center of old town, lots of dining and shopping options nearby and a stones throw away from the attractions in and around old town including the famous Sebilj fountain.
We love our room, it has a very nice view of the big mosque beside the hotel and old town itself. The shower is big and the bathroom is clean although the spray bidet in our toilet is broken. It came with the usual amenities.
The breakfast buffet is fine and enough to start our day.
Bed and pillows are comfortable and the most important thing for us, the air-conditioning is working even on a cold day in November. We want sleep in a cold room covered in duvet 😚
We loved Sarajevo and if we come back here we will surely go back to this hotel. 10/10!!
by A verified traveler
Posted 30 Oct 2024
really loved this hotel in the old town , it was perfect was exploring the area . It was very clean and the staff were very friendly and helpful. Breakfast was very good with lots of local food to try .
by A verified traveler from Salinas
Posted 7 Oct 2024
Near a lot of restaurants and bars. 3 minutes from Latin Bridge. 5 minute walk by the market in old town. Very convenient hotel.
Staff is extremely friendly and helpful.
Breakfast is delicious, a lot of variety.
by A verified traveler
Posted 2 Oct 2024
Front desk staff very professional and helpful.
by A verified traveler
Posted 25 Sep 2024
Great location for exploring the city and tram stops. One or two issues with the room but these were fixed by the staff who were absolutely excellent
by A verified traveler from Dallas
Posted 21 Sep 2024
We like the hotel. It’s easy to walk to almost all spots. However, the hotel is supposed to include the parking, which is not available when we are here. The receptionist said that we need to make reservation for the parking, which I did not know when I made reservation three months ago.
by A verified traveler
Posted 21 Sep 2024
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The room were immaculate and very comfortable. We also enjoyed the delicious breakfast and loved the convenient location.
by A verified traveler
Posted 18 Sep 2024
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by A verified traveler
Posted 14 Sep 2024
We stayed here for 3 nights in Sept '24 and would definitely recommend this hotel for a stay in Sarajevo. The location is excellent, right in the heart of the old town and very easy to get to from the train station. The staff were always very friendly and helpful (eg, storing our cases early on our arrival day until check in). Breakfast had a great selection (hot food, cererals, fruit, cheese, cake etc) that slightly varied each morning. Room had good AC and a mini fridge. We would stay again.
