Ratings based on 88 Verified Reviews

4.0 out of 5
95% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 20 Oct 2024
Nice Hotel, very close to the city center. Friendly staff for reasonable price !!
2 out of 5
by A verified traveler

Posted 28 Jul 2024
Someone unlocked the door to our locked room while we were sleeping! I’m unsure if it is the same key for some of the rooms or something, but it was a scary situation. Aside from that, the room looked neglected, the leather on the headboard was ripped, towels had stains, and the room was generally not very clean. Hotel is also not easily accessible as it is at the top of a very steep hill. It is located by the city and landmarks. Otherwise, though, would not recommend.
5 out of 5
by A verified traveler

Posted 28 Jun 2024
Ljubaznost, čistoća, blizina Bascarsiji. Maja.
5 out of 5
by A verified traveler

Posted 8 May 2024 on Hotels
Comfortable and an excellent location
5 out of 5
by A verified traveler

Posted 5 May 2024 on Hotels
Everything was perfect! And if there are some things that need to be fixed, all of that was replaced by the hotel's young management, which is excellent! All praise for Armin and his colleagues. I even forgot my backpack in the hotel that was sent to me by bus! Any recommendation!
Comment from Hotel Management
5 May 2024 by Nermin, Hotel Management
Dear Sandra, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. It was a pleasure hosting you, and we look forward to welcoming you back in the future. If there's anything else, we can do to enhance your experience next time, please do not hesitate to let us know. Safe travels!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Apr 2024
1 out of 5
by A verified traveler

Dont stay at the hotel

Posted 18 Dec 2023 on Hotels
Hello I booked the room through hotels.com and the price included breakfast but at the hotel we were told price does not include breakfast and it is not their problem.but it id hotels.com problem. The most important thing no heat the first night and we were cold and had second night little heat.Evreything is so poorly organized this hotel. We arrived the hotel at 1pm. Noone was at the hotel. The door was locked.we have to find person by calling but we dont have local phone line and we have to pay extra phone bill too. During the trip we could not find anyone to take care of us.
4 out of 5
by A verified traveler

Posted 17 Sep 2022
The climb outside was exhausting.
5 out of 5
by A verified traveler

Excellent! Will stay there again.

Posted 28 Aug 2022 on Hotels
Excellent in all respect. Free parking. Great breakfast. Comfortable. Friendly hosts. Very conveniently located, within walking distance to all the Old Town attractions.
5 out of 5
by A verified traveler

Posted 8 Sep 2018 on Hotels
Check in was a breeze and the people were lovely. The room was perfect for the 4 of us and had room for one more. Location was great and parking was easy.
Comment from Hotel Management
20 Sep 2018 by Hotel HERC, Hotel Management
Dear guests, Thank you very much for your praise. We will try to be as good as possible! Best regards, HOTEL HERC
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