Ratings based on 84 Verified Reviews

3.4 out of 5
100% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2024 on Hotels
4 out of 5
by A verified traveler

Posted 18 Aug 2024
What a memorable stay at the infamous Hotel Grand. Nice breakfast, excellent lounge. Professional and courteous staff.
2 out of 5
by A verified traveler

Posted 13 Aug 2024
We had a room on the third floor, bed was horrible we felt all springs on the back, shower get flooded and no one could have a shower Definitely not coming back to this hotel
2 out of 5
by A verified traveler

Terrible service

Posted 22 Jun 2024 on Hotels
No air conditioning, no shampoo, no toothpaste, or hair brush, the staff didn't even clean the hotel the next day, had to keep coming down to ask for basic stuff. The food was okay.
5 out of 5
by A verified traveler

Posted 11 Jun 2024
Nice hotel
4 out of 5
by A verified traveler

Posted 20 May 2024 on Hotels
Hotel staff were friendly and accommodation was good value for money, if perhaps rather dared for some tastes.
2 out of 5
by A verified traveler

Bedbugs then good breakfast

Posted 16 Feb 2024 on Hotels
Bedbugs in my room. They Changed our rooms but whole building was old and run down. Convenient local for bus station was why I chose this spot and that was on point. Really good breakfast though.
5 out of 5
by A verified traveler

A 5 star hotel nostalgia.

Posted 15 Oct 2023 on Hotels
I loved this hotel. Please disregard my previous comment about the AC that actually works 100%. Great location and feels like a 5 star hotel. Very close to the train station that currently is closed due to renovations. Highly recommend this hotel to anyone visiting beautiful Sarajevo.
5 out of 5
by A verified traveler

Posted 24 Sep 2023
Highly recommended!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Aug 2023 on Hotels