Ratings based on 27 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from gray
Posted 23 Aug 2024
Reception is not 24 hours. No English at reception, none. Hand gestures needed to check in. Bathroom lights out, very dark. Had to ask for towels. Shower is smallest I’ve ever seen. Imposible to shower without plastic shower curtain rubbing your whole body which is disgusting and awkward.
by A verified traveler
There's better elsewhere
Posted 18 May 2024 on HotelsIf you only need a comfy bed, then this is your place. If you need anything else, like housekeeping to make your bed, toilet paper, or a quiet night's sleep, then you're probably better off booking a hostel.
During the 4 nights we stayed there, we were offered 1 roll of toilet paper, and despite asking for more we never got any and had to get our own.
During the 4 nights, our room was cleaned once. The first day, housekeeping just made the bed and chucked the throw blanket in the corner of the room. The next two days we came back and it was clear that no one had come in the room to do anything other than give another small towel.
The hotel is right by some city bins as well - so expect about 10 minutes of loud bin noise every night.
Breakfast is average - but we ended up going out for fruit and the local bakery instead.
All you're really paying for is the location - which I reckon there's better offers out there.
by A verified traveler
Posted 8 Oct 2023
by A verified traveler
Posted 7 Apr 2023
We had a lovely experience. Walking distance from the Old City and Yellow Fortress. It’s a gem. Parking is in front of the hotel. I stayed with my family which includes two small children ages 7, 9.
Comment from Hotel Management
29 May 2023 by Nejra, Hotel Management
Thank you.Best regards
by A verified traveler
Good location and pleasant stay
Posted 14 Aug 2019 on HotelsOur stay was wonderful at Hotel Berr. The location is excellent for the Old Town, quiet and close to amenities. Breakfast was good, just would be nice to have the option of some fruit and other cereals as well. Staff were very pleasant and helped with any queries. Only downside was the room itself wasn’t very clean, there were a few hairs and marks in the bathroom and dust in the bedroom. But overall a pleasant stay.
Recommended
for Everyoneby A verified traveler from San Francisco
Perfect location and hospitality
Posted 22 Aug 2016
Pros: Friendly, Comfortable. Proximate.
Cons: N/A
Location: Near the heart of the Old Town and a perfect location for getting to know Sarajevo.
Hotel Berr is conveniently located just near the Old Town. The staff is friendly and ready to help. The rooms are clean and comfortable. The breakfast has good variety and is tasty. I know Sarajevo well (used to live there). But it wouldn't matter, as things are easy with an hospitable staff that speaks English, wifi that works, and a location that makes walking to many of the sites of interest a pleasure. Overall, a great place to enjoy Sarajevo!
by A verified traveler from Kuwait
I had the worst stay in my entire coming in bosnia
Posted 9 Aug 2016Can you imagine hotel stuff to ask you to leave your room because couples are coming to take it. Add to that when I refused to go out since I pay for the hotel already the manager and yes the owner/manager threatened me to hit me and throw my stuff out! I told him I would call the police then he insulted me and my bosnian friend then agreed on refund and i went to another hotel
by Tung from Melbourne
Ideally located hotel
Posted 24 Jul 2016 on HotelsEverything was good except hotel room booked and paid for, not available and giving a room in another building 2 doors away without apologizing or prior notice. When questioned, stated that they had a large group booking who wanted to be all together. We found this totally unacceptable
by A verified traveler
Posted 5 Sep 2024
Service vraiment zero pendant notre sejour. Aucun passage dans notre chambre pour nettoyer etc
by A verified traveler
Posted 16 Jul 2024 on Ebookers
Hyvä sijainti ja moottoripyörän sai jättää ovien eteen, kameravalvonta.
