Ratings based on 111 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 25 Aug 2024
The sunset view from the hotel was lovely, but unfortunately, that was the only highlight. The room and bathroom were dirty, with hair from previous guests everywhere. The bed was uncomfortable, and the furniture and appliances were outdated. To make matters worse, the staff offered no help or assistance. Overall, a very disappointing stay.
by A verified traveler
Nkce
Posted 24 Aug 2024 on HotelsStaff very friendly and location good. But hotel is all stairs so hard with luggage and too noisy when we stayed
by A verified traveler
Posted 21 Aug 2024 on Hotels
by A verified traveler
Posted 18 Aug 2024
No elevators. Dirty rooms and bathroom. Toilet was not working properly. Unsafe.
by A verified traveler
Posted 15 Aug 2024
Very old hotel.
by A verified traveler from Malden
Posted 5 Aug 2024
by A verified traveler
But rough round the edges but fantastic overall
Posted 3 Aug 2024 on HotelsGreat location hotel opposite eternal flame. Very walkable to all the sights of Sarajevo. Would have been good to know that reception is on the 9th floor, I arrived after a long trip late at night to find nothing and no one at the front of the hotel so panic set in. Luckily a cleaner arrived to inform me.
Room was basic, some dodgy wiring but nothing that puts me off. Views across Sarajevo were amazing - corner windows in my room and ones that stretched the length of the bathroom meant I had views of the mountains.
Went up to the roof terrace - didn’t eat or drink there but looked pretty special. Overall really liked the hotel
by A verified traveler
Amazing hotel!
Posted 19 Jun 2024 on HotelsReception was amazing - lovely lovely lady. Great hospitality . Rooms and restaurants have incredible views of the city. Would defo go back.
by A verified traveler
Posted 12 Jun 2024
Staff was very helpful and kind