Ratings based on 111 Verified Reviews

4.0 out of 5
93% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2024
2 out of 5
by A verified traveler

Posted 25 Aug 2024
The sunset view from the hotel was lovely, but unfortunately, that was the only highlight. The room and bathroom were dirty, with hair from previous guests everywhere. The bed was uncomfortable, and the furniture and appliances were outdated. To make matters worse, the staff offered no help or assistance. Overall, a very disappointing stay.
3 out of 5
by A verified traveler

Nkce

Posted 24 Aug 2024 on Hotels
Staff very friendly and location good. But hotel is all stairs so hard with luggage and too noisy when we stayed
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Aug 2024 on Hotels
3 out of 5
by A verified traveler

Posted 18 Aug 2024
No elevators. Dirty rooms and bathroom. Toilet was not working properly. Unsafe.
1 out of 5
by A verified traveler

Posted 15 Aug 2024
Very old hotel.
5 out of 5
by A verified traveler from Malden

This traveler left a rating score only Posted 5 Aug 2024
4 out of 5
by A verified traveler

But rough round the edges but fantastic overall

Posted 3 Aug 2024 on Hotels
Great location hotel opposite eternal flame. Very walkable to all the sights of Sarajevo. Would have been good to know that reception is on the 9th floor, I arrived after a long trip late at night to find nothing and no one at the front of the hotel so panic set in. Luckily a cleaner arrived to inform me. Room was basic, some dodgy wiring but nothing that puts me off. Views across Sarajevo were amazing - corner windows in my room and ones that stretched the length of the bathroom meant I had views of the mountains. Went up to the roof terrace - didn’t eat or drink there but looked pretty special. Overall really liked the hotel
4 out of 5
by A verified traveler

Amazing hotel!

Posted 19 Jun 2024 on Hotels
Reception was amazing - lovely lovely lady. Great hospitality . Rooms and restaurants have incredible views of the city. Would defo go back.
4 out of 5
by A verified traveler

Posted 12 Jun 2024
Staff was very helpful and kind