Ratings based on 101 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

GREAT LOCATION AND VERY COMFORTABLE

Posted 28 Jul 2019 on Hotels
WE ENJOYED OUR STAY HERE VERY MUCH. IN FACT IT WAS PERFECT! THE HOTEL WAS CLEAN, COMFORTABLE AND EXTREMELY WELL LOCATED, JUST A STEP OUT OF THE BACK DOOR TO THE OLD CITY. THE STAFF WERE VERY HELPFUL AND ARRANGED A TOUR FOR US TO TRAFNIK THAT WAS A HIGHLIGHT. BREAKFAST WAS EXCELLENT. I WOULD STAY HERE AGAIN. WE LOVED THE FACT THAT IT WAS A FAMILY-RUN HOTEL.
5 out of 5
by A verified traveler

Posted 15 May 2019
This is a really nice, small, charming hotel on the edge of Sarajevo's old town. The proprietors are friendly and the atmosphere is personable. Comfy, clean, and just as described.
5 out of 5
by A verified traveler

Posted 13 Nov 2018 on Hotels
Excellent friendly staff. Great room and excellent location.
5 out of 5
by Robert

Great place that deserves it's many good reviews

Posted 13 May 2017 on Hotels
Hotel in a great location for popping into old city. While room was typical European compact, it had everything we needed. Breakfasts also fine. What sets Konak apart is an incredibly warm, helpful staff that cannot do enough for guests. They arranged 2 private guided tours that were outstanding, at our convenience and very modest cost, helped get my car parked, carry luggage, etc. Free parking a nice feature if needed but spaces are a challenge as is unloading bags from car out front. Could not see getting an SUV sized vehical in one.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Family run hotel

Posted 24 Apr 2017
Pros: Warmth of the room and staff
Cons: no improvements required
Location: central to market place and walking distance
My flight was delayed due to inefficiency of Croatian Airways and the hotel staff went out of their way to help me i had the decency to phone them from Zagreb airport so they wouldn't wait for me until the next flight .
4 out of 5
by Anna

Home away from home in Sarajevo

Posted 23 Mar 2017 on Hotels
What a great little place to stay in Sarajevo. Clean, tidy, comfortable and very good value for money. Would come back again and recommend to others. Based in the old town, it is the perfect location for tourists. The food nearby is amazing - ask the guys working in the hotel for a recommendation. They couldn't have done enough for us. Booked personal tours for us around Sarajevo and shared some of their experiences of the war with us. They were even able to accommodate us for another night when our departing flight was cancelled. Only tip would be to skip their breakfast - it is very basic and there are so many affordable, local dishes to try nearby instead. Brilliant!
5 out of 5
by Robert

Convinient and clean hotel, amazing service

Posted 15 Mar 2017 on Hotels
Absolutely amazing service, very friendly atmosphere and great surrounding area. Highly recommended!
3 out of 5
by A verified traveler

Location is great, horrible cleanliness

Posted 11 Dec 2016 on Hotels
The hotel is at a great location and the price is good, the decor is intent to resemble Bosniak culture. The breakfast is really not that terrible. The people at the front desk are super nice and helpful. However.... there were issues with the cleanliness There was a cuckroach in the bathroom, the sheets were dirty.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

location. Hotel staff is very warm and friendly.

Posted 29 Nov 2016
Right in the heart of the city. Hotel staff is very warm and helpful. The facility is a bit older, but in good clean condition.
5 out of 5
by A verified traveler

Convenient , clean and good service

Posted 13 Nov 2016 on Hotels
The hotel is conveniently located in the old town where lots of museum, mosques, catherals , eateries and shops are. All are within walking distance.