Ratings based on 31 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.0 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Apr 2024
It was a bit difficult to find. 2 doors at entrance and we put code into wrong one at first.
Comment from Hotel Management
14 Apr 2024 by UCHI SUSUKINO WEST, Hotel Management
Thank you for your review. The check in guide includes information to find the listing and how to enter. Best if you can read it in advance and reach out if you. have questions. Hope you'll visit again!
5 out of 5
by A verified traveler

Posted 10 Feb 2024 on Hotels
Comment from Hotel Management
11 Feb 2024 by UCHI SUSUKINO WEST by Hotel Wheat, Hotel Management
この度はご宿泊いただきありがとうございました。快適にお過ごし頂けておりましたら大変嬉しく思います。またこちらにお越し頂くことがあればお声掛けください。ありがとうございました!
5 out of 5
by A verified traveler

Good place to stay for family

Posted 1 Jan 2024 on Hotels
The place is good. The room is nice my kids love it. But its quite far like 750m from the train station. And walkable to mandarake like 1.3km. But still good place to stay
Comment from Hotel Management
11 Feb 2024 by UCHI SUSUKINO WEST by Hotel Wheat, Hotel Management
Thank you for staying. We are very happy if you had a comfortable stay. Please let me know if you come to visit us again. Thank you very much!
5 out of 5
by A verified traveler

Posted 31 Dec 2023
Comment from Hotel Management
11 Feb 2024 by UCHI SUSUKINO WEST by Hotel Wheat, Hotel Management
Thank you for staying. We are very happy if you had a comfortable stay. Please let me know if you come to visit us again. Thank you very much!
4 out of 5
by A verified traveler

Posted 9 Jul 2023 on Hotels
Comment from Hotel Management
10 Jul 2023 by UCHI Living Stay Susukino West, Hotel Management
この度はご宿泊いただきありがとうございました。快適にお過ごし頂けておりましたら大変嬉しく思います。またこちらにお越し頂くことがあればお声掛けください。ありがとうございました!
4 out of 5
by A verified traveler

Posted 19 Jun 2023 on Hotels
Comment from Hotel Management
20 Jun 2023 by UCHI Living Stay Susukino West , Hotel Management
Dear GuestThank you so much for your review and we appreciated that we will try our best to provide you the better experience next time to reach to 10 out of 10 Thank you for your stay and we will see you soon!
5 out of 5
by A verified traveler

Posted 5 May 2023 on Hotels
Comment from Hotel Management
6 May 2023 by UCHI Living Stay Susukino West, Hotel Management
Thank you for staying. We are very happy to hear that you had a comfortable stay. Please let me know if you come to visit us again. Thank you very much!
4 out of 5
by A verified traveler

Posted 14 Feb 2023
Property was 7 minutes to subway and 3 to bus station. 15-20 minute walk to Sapporo ice/snow festival. Clean and functional albeit tight but wonderful beds! If you want to hang out in your room all day this isn’t the place, but if you want a place to clean up, eat and sleep well this is the place.
Comment from Hotel Management
14 Feb 2023 by UCHI Living Stay Susukino West , Hotel Management
Thanks for your review We will take your review into our consideration and improve customer's experience hope to see you soon
5 out of 5
by A verified traveler from Hyogo

Posted 1 Apr 2020
Check-in was automatic and very easy. This hotel just opened in March and all are very clean. We walked a little bit from the station, but the route was almost straight, so not difficult to find the hotel. Children liked the bunk bed. it is a very kind price as accommodation if you stay in Sapporo with several children!
Comment from Hotel Management
2 Apr 2020 by Takanori, Hotel Management
Thank you for you review. I really appreciate it. If you have another chance to come over here in Sapporo, I would like to be your host again.
3 out of 5
by A verified traveler

Posted 26 Sep 2024
部屋のコンパクトさにちょっと驚き、シャワールームの狭さにカルチャーショックを受けましたが、全体的にきれいにおしゃれにまとめられてて、洗濯物も干せるハンガーがあるなど、気付かいがあり良かったです。 シャワールームもこんなに狭いかって言うくらい狭かったけど、水圧はしっかりしてて、意外と快適でした。 上のベッドは柵がなく、子供や寝相の悪い人は厳しいかも。 私達には場所がわかりにくかった。 全部で3部屋ある建物だったけど、階段の上り下りがかなり響く。 あれは絶対カーペットや消音マットをひいてほしい。 夜中3時に洗濯機を回してる人がいて、そこまで大きな音ではなかったけど気になった。 ご近所がうるさいって言ってる理由の一つにもなると思うので、洗濯機の使用時間は決めた方がいいと思います。チェックインが私達以外もちょっと苦労してたようなので、必ず番号等はスクショして、すぐ出せるようにしておいたほうがいいと思います。 でも、値段を考えても心配りもあり、十分な宿でした。
Comment from Hotel Management
26 Sep 2024 by UCHI SUSUKINO WEST by Hotel Wheat, Hotel Management
この度はご滞在いただき誠にありがとうございます。より快適にお過ごしいただけますよう、ご意見を元に精進してまいります。素晴らしいご意見、評価をありがとうございました。