Ratings based on 571 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Convenient
Comment from Hotel Management
31 Dec 2024 by 東横INN札幌駅北口 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。今後もお客様に快適にお過ごしいただけますよう精進して参ります。またのご利用を心よりお待ちしております。
by A verified traveler
Posted 14 Dec 2024
The location is perfect! Room size is good. Breakfast is amazing! I stayed for 3 nights and eberyday was different. They also prepare for guests to have brekky takeaway, very caring.
Comment from Hotel Management
1 Jan 2025 by 東横INN札幌駅北口 くちこみ担当, Hotel Management
Thank you very much for using our hotel.Thank you for evaluating us a lot.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
by A verified traveler from Hacienda Heights
Posted 29 Nov 2024
It is a short walk from JR station. Room is a bit bigger than i expected. Daily free breakfast is nicely prepared and tasty. Will come back if i revisit Sapporo.
Comment from Hotel Management
30 Nov 2024 by 東横INN札幌駅北口 くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.I hope that you will return to Japan.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
25 Sep 2024 by フロント, Hotel Management
この度は当ホテルをご利用いただきありがとうございます。今後もお客様に快適にお過ごしいただけますよう精進して参ります。またのご利用を心よりお待ちしております。
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
20 Jul 2024 by フロント, Hotel Management
Thank you for staying.We look forward to seeing you again.
by A verified traveler
Nice hotel
Posted 30 Jun 2024 on Hotelsthe hotel was very nice and clean. The staff were friendly and helpful. it was nice to have a laundry room. The breakfast was okay. The only issue we had was the bed was very hard, it was like sleeping on the floor.
Comment from Hotel Management
30 Jun 2024 by フロント, Hotel Management
Thank you for using our hotel.We will continue to do our best to ensure that our guests have a comfortable stay.We look forward to seeing you again.
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
3 May 2024 by 東横INN札幌駅北口 くちこみ担当, Hotel Management
先日はご宿泊頂きありがとうございました。次回のお帰りをお待ちするとともに、貴重なご意見をいただきましたことに御礼申し上げます。
by A verified traveler
Posted 11 Apr 2024
Close to Sapporo station which you can connect to most tourist spot easily. Similar standard as other Toyoko chain hotel.
Comment from Hotel Management
12 Apr 2024 by フロント, Hotel Management
Thank you for staying with us.We look forward to seeing you again.
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
1 May 2024 by 東横INN札幌駅北口 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただきありがとうございます。今後もお客様に快適にお過ごしいただけますよう精進して参ります。またのご利用を心よりお待ちしております。
by A verified traveler
Make sure you don’t get a prison room
Posted 7 Feb 2024 on HotelsVery small rooms. The room I was given had a window looking straight at a wall meaning the room was pitch black in the day. Lifts were dreadful - couldn’t baby the number of guests wanting to use them in the morning/evening. The pleasant staff is all this hotel has going for it
Comment from Hotel Management
9 Feb 2024 by 東横INN札幌駅北口 くちこみ担当, Hotel Management
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.We apologize that there were a lot of points that could not meet your expectations.
