Ratings based on 993 Verified Reviews

3.6 out of 5
88% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2024
5 out of 5
by A verified traveler

Posted 29 Aug 2024
5 stars
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Aug 2024
3 out of 5
by A verified traveler from lutz

This traveler left a rating score only Posted 23 Jun 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Mar 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Mar 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Feb 2024
4 out of 5
by A verified traveler

Posted 7 Jan 2024
The room is very small especially the bath room, hard to move around. The wall is thin, can hear next room talking louder. But the location is really good. Walkable distance to otaru station, Otaru canal. Front staff is nice too. Help us to make a phone call to my next hotel in Niseko.
1 out of 5
by A verified traveler

Posted 31 Aug 2023
When I booked and paid, car parking and breakfast was included. But when I checked in, car parking and breakfast was not given and asked for extra charges. They are making fool
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Oct 2021