Ratings based on 1,286 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
by A verified traveler from Portland
Posted 28 Oct 2024
by A verified traveler
Posted 27 Oct 2024
All good
by A verified traveler
Posted 25 Oct 2024
We only have one complaint about the lounge which charged us a cover charge for a piano player who played for 10 minutes after we got there then went on an extended break. We had time for a drink and an appetizer but decided to leave when the pianist didn’t return after an hour or more
by A verified traveler
Posted 23 Oct 2024
Everything is good but I just think the bathroom is a little small. I’m 5’10” and I felt claustrophobic because the sink and shower and toilet were within arms reach of each other. Other than the bathroom, the bedroom was decent sized and comfortable to sleep on.
by A verified traveler
Posted 19 Oct 2024
Amazing cleanliness
by A verified traveler
Posted 19 Oct 2024
Spacious rooms, Starbucks on the ground floor, direct access to underground walkway to shops, restaurants and the station (very useful when it snows).
by A verified traveler
Posted 15 Oct 2024
Rooms were very clean and service was great!
by A verified traveler
Posted 15 Oct 2024
Room was large and clean and hotel with underground entrance to train station and shops was a big plus!!
by A verified traveler
Posted 15 Oct 2024
Excellent location and wonderful service. Hotel is connected to the underground subway and shopping arcades. The hotel offers a fantastic breakfast buffet at several restaurants onsite. We have returned to this hotel again and again because of everything it offers.
