Ratings based on 997 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by クインテッサホテル札幌 , Hotel Management
評価を頂きましてありがとうございます。またのご利用もお待ち申し上げております。
by A verified traveler
Posted 18 Sep 2024
A very nice place to stay, close to a metro station (Nakajima Park) and the staff was very kind and helpful. Breakfast buffet was lovely and the rooms were very comfortable & clean.
Comment from Hotel Management
19 Sep 2024 by Quintessa Hotel Sapporo, Hotel Management
Did you have a good breakfast? Hokkaido is full of delicious things, right? Did you find anything good? Please come visit Hokkaido again. I'm waiting for you. Thank you for your comment.
by A verified traveler
Posted 5 Feb 2024 on Hotels
Comment from Hotel Management
6 Feb 2024 by クインテッサホテル札幌 山根孝文, Hotel Management
ご利用頂きありがとうございました。何かお気になる点やご満足いただけなかった点がございましたでしょうか？また、お聴かせいただければ幸いでございます。
by A verified traveler
Posted 25 Jan 2024
We stayed here on our first night Hokkaido , were greeted warmly and provided everything we needed including directions to Ramen Street, which we loved and went back to on occasion while in Sapporo. Would recommend for short stay in Sapporo.
Comment from Hotel Management
31 Jan 2024 by Kenny YAMANE Quintessa Hotel Sapporo, Hotel Management
It looks like you enjoyed your visit to Hokkaido for the first time. Sapporo is the main city, but if you go outside of Sapporo, you'll discover something completely different. The neighboring town, Otaru, is a sushi town and has lovely old buildings. The next town, Yoichi, is also a whiskey town. It's hard to give up on hot springs. Next time, please stay home and enjoy Hokkaido even more. We look forward to seeing you again!
by A verified traveler
Posted 20 Dec 2023
Comment from Hotel Management
5 Feb 2024 by Kenny YAMANE Quintessa Hotel Sapporo, Hotel Management
Thank you for your evaluation. We look forward to seeing you again.
by A verified traveler
Posted 9 Nov 2023
Hotel is clean and spacious. Walking distance to subway.
Comment from Hotel Management
9 Nov 2023 by Kenny YAMANE Quintessa Hotel Sapporo, Hotel Management
How was Sapporo in autumn? The subway is within walking distance, and the streetcar stop is also nearby, so it's convenient. Did you get to ride it and see it? Now, Sapporo is finally entering the snow season. Moreover, within a week of checking out, you will be transformed into a snow country. Japan is a country with four distinct seasons, so please come and visit Hokkaido to experience the wonderful scenery of the four seasons. Thank you for your comment.
by A verified traveler
Posted 3 Sep 2023
The staff was friendly and nice.
Comment from Hotel Management
4 Sep 2023 by Kenny YAMANE Quintessa Hotel Sapporo, Hotel Management
In Japan, Hokkaido, and Sapporo. It was great to see that we were able to make some fun and wonderful memories. We are also looking forward to welcoming many customers from all over the world.Next time, please change the season and visit Hokkaido. It was very hot in Hokkaido this summer, but when the seasons change, it feels good again.
by A verified traveler
Posted 11 Jun 2023
Comment from Hotel Management
3 Jul 2023 by Kenny YAMANE Quintessa Hotel Sapporo, Hotel Management
Thank you for your evaluation. It looks like you enjoyed Hokkaido. Please come and visit us again.
by A verified traveler from Singapore
Posted 10 Jun 2023
great value for money and had a enjoyable stay. rooms were modern and comfortable. rows of Love Motel right beside the hotel and a little bit of a walk to the main shopping/food belt
Comment from Hotel Management
13 Jun 2023 by Kenny YAMANE Quintessa Hotel Sapporo, Hotel Management
Was it your first time in Japan? Many customers from overseas have returned to Hokkaido. Our hotel is also within walking distance from the center of Sapporo city, so you can enjoy various things. Also, please come and visit us. All the hotel staff are waiting for you. Thank you for your comment.
by A verified traveler
Posted 27 May 2023
Very nice keep it up! Elevators need to stay open longer
Comment from Hotel Management
28 May 2023 by Kenny YAMANE Quintessa Hotel Sapporo, Hotel Management
Elevator doors close quickly. We are also careful, but we will consult with the elevator company. Thank you for your advice.
