Ratings based on 331 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Love everything, just keep in mind the onsen is busy all day.
by A verified traveler
Posted 27 Oct 2024
It was my second time at this hotel and it was not a let down. I still have yet to use the public bath but amenities are helpful - I need a comb. Close walk to the botanical garden and Odori park. Amazing ramen is all within walking distance.
by A verified traveler from Kawasaki
Posted 16 Oct 2024
Conveniently located chic hotel
by A verified traveler
Posted 6 Oct 2024
Hotel is clean and new. Love it
by A verified traveler from North Vancouver
Posted 26 Sep 2024
Very good! Satisfied!
by A verified traveler
Posted 25 Sep 2024
The onsen really helped with our sleep after walking around all day.
Breakfast style is authentic Japanese and we’re very happy we got to enjoy it during our stay.
by A verified traveler
Posted 14 Sep 2024
Nice and quiet. Parking is available .
by A verified traveler from Fremont
Posted 10 Sep 2024
Everything is good.
by A verified traveler
Posted 26 Aug 2024
The Onsen/sauna was amazing and felt rejuvenating after a long day of walking and shopping. The staff was also super helpful and accommodating!
by A verified traveler
Posted 31 Jul 2024 on Hotels
