Ratings based on 970 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Location was excellent, staff was helpful but language was an issue. Although BBC English channel was available but staff not able to assist with English.
by A verified traveler
Posted 16 Nov 2024
Great room. Great service and breakfast is awesome.
by A verified traveler
Posted 14 Nov 2024
Nice property, quiet and away from
The crowd. Convenient if you rent a car
by A verified traveler
Posted 9 Nov 2024
Staff are very nice and polite.
by A verified traveler
Posted 7 Nov 2024
Convenient and quiet. The service is excellent.
Clean room
by A verified traveler
Posted 6 Nov 2024
Excellent breakfast buffet… Must try
by A verified traveler
Posted 14 Oct 2024
Clean, quiet, staff very helpful. Breakfast is phenomenal. Will go back
by A verified traveler
Posted 6 Oct 2024
by A verified traveler
Posted 19 Sep 2024
Excellent hotel centrally located near Sapporo Station, Daimaru and Stellar Palace. Staff is efficient and discreet. Breakfast buffet is outstanding!
by A verified traveler
Posted 16 Sep 2024
Pros:
- Short walk from JR Sapporo station, and its attached shopping/dinning complex.
- Hokkaido's famous confection shop "Rikkatei" is just across the street.
- Great breakfast. The buffet option (restaurant at 1st floor) includes infinite icecream.
- Very helpful staff who helped us make a reservaton for a local restaurant (we were unable to do it ourselves as it required a Japanese phone number)
- Relatively clean and comfy
Cons:
- The 2 blue cushions on the bed had an odd smell.
