Ratings based on 967 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
Hotel staff was very friendly and accommodating. A few of the staff understood and spoke in English, which was very helpful for our group that didn't know too much Japanese. Rooms were partially cleaned daily with full cleaning at least once during our stay, which was nice to see as most U.S. hotels no longer offer daily cleaning. Hotel was right next to shopping and dining options, less than a few minutes walking distance. Would definitely stay at Karaksa hotel again next time we visit Sapporo.
Comment from Hotel Management
15 Oct 2024 by karaksa hotel Sapporo Front Desk, Hotel Management
Dear Eloy,Thank you for choosing to stay at karaksa hotel Sapporo and for taking the time to share your feedback. We are delighted to hear that you found our hotel staff to be friendly and accommodating, and we are pleased that our multilingual team could assist you effectively. It is wonderful to know that you appreciated the partial daily cleaning of the rooms and the convenient location of the hotel near shopping and dining options. We strive to provide a comfortable and pleasant stay for all our guests, and we are glad that you enjoyed your experience with us.Should your travels bring you back to Sapporo, we would be honored to welcome you again at karaksa hotel Sapporo.karaksa hotel SapporoFront desk
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
30 Sep 2024 by karaksa hotel Sapporo Front Desk, Hotel Management
First of all we would like to THANK YOU for choosing to stay in karaksa hotel Sapporo on your last travel in Hokkaido.Also for spending your time to write us a review.We are very pleased to see your highly rated review.We will continue to make efforts to provide customers with even better service.For your next visit in Japan, we hope we can welcome you again in our hotel.And from all the staff, we are looking forward to seeing you!karaksa hotel SapporoFront Desk
by A verified traveler
Posted 23 Sep 2024
Clean hotel, great location and one of the larger size hotel rooms in Japan. Split bathroom and toilet system, helps to save time when sharing the room. All the staffs at the hotel are also extremely helpful and friendly. Would highly recommend booking this place!
Comment from Hotel Management
26 Sep 2024 by karaksa hotel Sapporo, Hotel Management
Dear Yin Li,Thank you for your positive review! We are delighted to hear that you enjoyed our clean hotel, great location, and spacious rooms. It is wonderful to know that our split bathroom and toilet system added convenience to your stay. Our team strives to provide exceptional service, and we are glad to hear that you found our staff helpful and friendly. We appreciate your recommendation and look forward to welcoming you back!karaksa hotel Sapporofront desk
by A verified traveler from San Antonio
Posted 11 Sep 2024
Very good for family, convenient , clean, near station. Hot tub a plus !
Comment from Hotel Management
14 Sep 2024 by karaksahotel Sapporo Frontdesk, Hotel Management
Dear Patrick,Thank you for your positive feedback. We are delighted to hear that you found our hotel convenient, clean, and family-friendly. It's great to know that you enjoyed our hot tub facilities. Your satisfaction is our top priority, and we look forward to welcoming you back soon. karaksa hotel Sapporo
by A verified traveler
Posted 7 Sep 2024
My car is SUV , so I couldn’t park my car in hotel’s parking . Hotel staff asked me to move my car to another Parking which was too far from hotel . It’s better if hotel contract with closer parking to hotel.
2: Room was too small and dark . There was a small window that you could not see any thing out of window!
3: that price for that kind of hotel is too much!
Comment from Hotel Management
29 Sep 2024 by karaksa hotel Sapporo Front Desk, Hotel Management
Dear BabakThank you for sharing your feedback.We apologize for giving you unpleasant experience about the parking lot and the room.We will share your feedback to our parking staff and our boss to consider about it.It is hard to change the size of the room, but we can help you to have brightness in your room if you needed.Again, thank you for using karaksa hotel Sapporo and for posting a review.Best Regards,karaksa hotel SapporoFront desk
by A verified traveler
Posted 31 Aug 2024
Everything was nice. It was super convenient. The hotel is right next to the bustling street of Tanukikoji.
Except, the carpets inside the lobby seemed a bit dirty, and the corners behind the TV we’re a bit dusty.
Comment from Hotel Management
4 Sep 2024 by karaksa hotel Sapporo Front Desk, Hotel Management
Dear Ho Yu,Thank you for your positive feedback regarding our location. We appreciate your observations on the cleanliness of the lobby carpets and the dustiness behind the TV. Rest assured, we will address these areas diligently to ensure a pristine environment for all our guests. We strive to maintain the highest standards of cleanliness throughout the hotel.karaksa hotel SapporoFrontdesk
by A verified traveler
Posted 24 Aug 2024 on Hotels
Perfect hotel
Comment from Hotel Management
25 Aug 2024 by karaksahotel Sapporo Frontdesk, Hotel Management
Dear Lee,Thank you for your kind feedback about your stay with us. We are delighted to hear that you found our hotel perfect. We look forward to welcoming you back soon.karaksa hotel SapporoFront desk
by A verified traveler
Karaksa in Sapporo
Posted 9 Aug 2024 on HotelsLocation is absolutely amazing, being right next to Tankukoji Sjopping Street and Susukino Station. Rooms were spacious and clean. The hotel restaurant was also surprisingly good with its seafood donburi. Totally recommended.
Comment from Hotel Management
10 Aug 2024 by karaksa hotel Sapporo front desk, Hotel Management
Dear Aloysius,Thank you for your positive review of your recent stay at karaksa hotel Sapporo. We are delighted to hear that you enjoyed our location,rooms, and the seafood donburi at our restaurant. We look forward to welcoming you back soon.karkasa hotel SapporoFront desk
by A verified traveler from HONOLULU
Posted 1 Aug 2024
Really nice location in Susukino: close to a lot of shopping, good restaurants and entertainment. All staff were excellent. Really enjoyed our time at Karaksa hotel.
Comment from Hotel Management
3 Aug 2024 by karaksa hotel Sapporo front desk, Hotel Management
Dear Ivy, We are delighted to hear that you enjoyed your time at karaksa hotel Sapporo. Thank you for appreciating our location and the service provided by our staff. We look forward to welcoming you back soon. karaksa hotel SapporoFront desk
by A verified traveler
Posted 30 Jul 2024
Great staff
Comment from Hotel Management
1 Aug 2024 by karaksa hotel Sapporo Front Desk, Hotel Management
Dear James, Thank you for your kind words about our staff. We strive to provide exceptional service to all our guests.karkasa hotel SapporoFront desk
