Ratings based on 986 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
Great location overlooking the Otaru river. Walking distance from JR Station. Nice and spacious room for family.
Comment from Hotel Management
14 Dec 2024 by ホテルノルド小樽 くちこみ担当, Hotel Management
Thank you for staying with Hotel Nord Otaru.We are pleased to know that you enjoyed your stay.We look forward to seeing you again on your next trip to Otaru.
by A verified traveler
Posted 1 Oct 2024
Right in front of canal. Walking distance to Lawson, main shopping street. Walkable to Otaru Station
Comment from Hotel Management
3 Oct 2024 by ホテルノルド小樽 くちこみ担当, Hotel Management
Thank you for staying with Hotel Nord Otaru.We are pleased to know that you enjoyed your stay.We look forward to seeing you again on your next trip to Otaru.
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
21 Aug 2024 by ホテルノルド小樽 , Hotel Management
ご宿泊を頂き誠にありがとうございます。またのご来館をお待ちしております。
by A verified traveler
Posted 25 Jul 2024
Comment from Hotel Management
15 Aug 2024 by ホテルノルド小樽 , Hotel Management
ご宿泊ありがとうございます。またのご来館をお待ち申し上げております。
by A verified traveler
Posted 8 Jul 2024
Clean room and convenient for shopping
Comment from Hotel Management
9 Jul 2024 by ホテルノルド小樽 くちこみ担当, Hotel Management
Thank you for staying with Hotel Nord Otaru.We are pleased to know that you enjoyed your stay.We look forward to seeing you again on your next trip to Otaru.
by A verified traveler
Location location location
Posted 7 Jul 2024 on HotelsConvenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee
Comment from Hotel Management
8 Jul 2024 by ホテルノルド小樽 くちこみ担当, Hotel Management
Thank you very much for staying at Hotel Nord Otaru.Also, thank you very much for your comments.We glad for praise from you, and you enjoyed staying with us.All the staff are much appreciated it. We will keep strive to improve our services.Otaru can clearly sense the four seasons, and there are many sightseeing spots and seasonal foods recommended for each season.We look forward to your continued patronage.Hotel Nord OtaruReception
by A verified traveler
Posted 27 Jun 2024
Excellent service from staff. Near to Otaru canal.
Comment from Hotel Management
30 Jun 2024 by ホテルノルド小樽 くちこみ担当, Hotel Management
Thank you for staying at Hotel Nord Otaru.Our hotel is located right in front of the canal, making it a very convenient location for visiting the canal.We also thank you for your compliments of our staff. All of our staff will continue to work hard to provide even more satisfying service in the future.We look forward to seeing you again.Thank you very much for your stay and for your review.Hotel Nord Otaru
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
20 Jun 2024 by ホテルノルド小樽 , Hotel Management
Thank you for staying with Hotel Nord Otaru.We are pleased to know that you enjoyed your stay.We look forward to seeing you again on your next trip to Otaru.
by A verified traveler
Posted 28 May 2024 on Hotels
Comment from Hotel Management
1 Jun 2024 by ホテルノルド小樽 , Hotel Management
Thank you for staying with Hotel Nord Otaru.We are pleased to know that you enjoyed your stay.We look forward to seeing you again on your next trip to Otaru.
by A verified traveler from Singapore
Posted 7 May 2024
Just next to the canal and the brewery is a plus, but it’s a little far from the Sakaimachi shopping street.
Rooms are normal but clean, hotel staff is friendly.
Carpark is a little unexpected, using a parking conveyor lift but staff are on hand to guide you through the process
Comment from Hotel Management
9 May 2024 by ホテルノルド小樽 くちこみ担当, Hotel Management
Thank you for staying with Hotel Nord Otaru.We are pleased to know that you enjoyed your stay.We look forward to seeing you again on your next trip to Otaru.
