Ratings based on 485 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Aug 2024
When we arrived, We went to the wrong hotel, Hotel mystays Sapporo najima park instead of Annex. So be sure to check your booking properly before making your way to your hotel. Good thing it was nearby and we were by car so it wasn’t much of an inconvenience.
When we reached the hotel, it’s smaller than the other hotel and it wasn’t able to accommodate parking for our car. It has a specific height and width requirement for car parking which I overlooked. The staff provided with a parking map and guide to indicate where we could park our car, which was useful. Based on the map, there are a few parking spots nearby the hotel but it’s really based on availability. Some days when parking if full, we had to park further back.
The hotel itself has a quiet and safe environment. The room is Clean and has the basic amenities we needed. There are tea bags provided. Other things like, shower cap etc can be taken on self-service at the lobby. Ice, microwave, laundry services and vending machines are located at level 2 of the hotel. Our room was conveniently located at level 2. No water dispenser available.
Perhaps it would be great if there is a change coin machine for laundry mat too.
The room adequately fits us, a family of 2 adults with 2 small children. The kids are happy as long as there is a bathtub.
Staff is friendly and professional, ready to assists us when we needed any help.
Overall we had a good stay!
Comment from Hotel Management
24 Aug 2024 by HOTEL MYSTAYS Sapporo Nakajima Park Annex, Hotel Management
Thank you for your stay at HOTEL MYSTAYS Sapporo Nakajima Park Annex.We also appreciate you taking the time to write to us.We are delighted to hear you had an enjoyable stay at our hotel. Our hotel is a little far from the downtown area, but it is close to Nakajima park so we hope you had a relaxing and quiet time.We are very pleased that you were satisfied with the facilities and cleaning of your room.However we are sorry for the inconvenience regarding the parking lot. The size limited is within height 155cm and width 172cm therefore we ask you to park other parking in case a car exceeds the size limit or our parking lot is full. Thank you for your understanding and corpolation.Our hotel staff will continue to strive to provide the best services for our guests.Thank you again for sharing your experience and we are looking forward to welcoming you back in the near future.
by A verified traveler
Posted 14 Jun 2024
It was a new experience for me because bathrooms are shared. Everything did work out well.
Comment from Hotel Management
16 Jun 2024 by ホテルマイステイズ札幌中島公園別館, Hotel Management
Thankyou for staying at HOTEL MYSTAYS Sapporo Nakajima Park Annex. We apologize for any inconvenience caused. All of our hotel rooms are provided with unit baths. It is difficult to improve it immediately, but we will consider it. Thank you very much for your valuable feedback. We look forward to welcoming you again.
by A verified traveler
Great place to stay
Posted 17 Oct 2023 on HotelsThe hotel was clean and well kept. It was close to the subway station in Nakajima Park. Cheaper than the other larger hotels but still a great value. There is also a common room on the second floor which was good for our group!
Comment from Hotel Management
29 Oct 2023 by HOTEL MYSTAYS Sapporo Nakajima Park Annex, Hotel Management
Thank you very much for choosing HOTEL MYSTAYS Sapporo Nakajima Park Annex. We appreciate you taking the time to write to us.We are very grateful for your kind comments. Every staff member at our hotel will continue to strive to provide the best services for our guests.We hope we can serve you again at our hotel in the near future.
by A verified traveler
Posted 15 Sep 2023
Comment from Hotel Management
29 Oct 2023 by ホテルマイステイズ札幌中島公園別館, Hotel Management
この度はホテルマイステイズ札幌中島公園別館をご利用いただき誠にありがとうございます。また、ご多忙のなか大変貴重なご意見をお寄せいただき重ねてお礼申し上げます。日々、皆様のお声をより良いホテル運営に活かして参りたいと存じます。宜しければまたのお越しをスタッフ一同お待ち申し上げます。
by A verified traveler from Wapanucka
Posted 4 Sep 2023
Rooms were small but comfortable. Kitchen and laundry on 2nd floor was nice. Very friendly and helpful staff. Would definitely stay again.
Comment from Hotel Management
5 Sep 2023 by HOTEL MYSTAYS Sapporo Nakajima Park Annex, Hotel Management
Dear MariaThank you very much for using HOTEL MYSTAYS Sapporo Nakajima Park Annex.We would also like to thank you again for your compliments and words.We will strive to operate the hotel better based on your words.All of our staff look forward to using your service again.Thank you.
by A verified traveler
Posted 18 Feb 2023
ห้องเล็กแต่สะอาด ของครบค่ะ ถ้าต้องการเพิ่มให้มาหยิบด้านล่าง ชั้น 2 มี ไมโครเวฟ เครื่องซักผ้า Vending Machine สามารถลงมากดเบียร์ น้ำดื่ม หรือมาม่าได้ มีทีวีด้วยค่ะ แต่ต้องเสียเงิน
Comment from Hotel Management
18 Feb 2023 by HOTEL MYSTAYS Sapporo Nakajima Park Annex, Hotel Management
ขอขอบคณทใช HOTEL MYSTAYS Sapporo Nakajima Park Annex ในครงนเราดใจทคณรสกสบายใจระหวางการเขาพกมผาขนหน แปรงสฟน และแชมพในหองพกสำหรบเครองสำอาง หว มดโกน สำลกาน ฯลฯ โปรดนำสงทคณตองการจากชนวางสงอำนวยความสะดวกบนชน 1เมอคณมาทซปโปโรอกครง โปรดมาทโรงแรมของเรา และพนกงานทกคนจะรอคณอย
by A verified traveler
Posted 24 Dec 2022
No parking for most of the guess
Comment from Hotel Management
25 Dec 2022 by ホテルマイステイズ札幌中島公園別館 フロント, Hotel Management
Thank you for staying at HOTEL MYSTAYS Sapporo Nakajima Park Annex. Thank you for your understanding. Thank you very much for your valuable opinion. We are looking forward to seeing you again.Hotel Mystays Sapporo Nakajima Park Annex
by A verified traveler
Posted 7 Feb 2022
Muy bueno y cerca a la estación del tren
Comment from Hotel Management
8 Feb 2022 by フロント 宮川, Hotel Management
この度はホテルマイステイズ札幌中島公園別館にご宿泊いただきまして、誠にありがとうございます。
また当ホテルのご宿泊に関するご評価をいただきまして、重ねてお礼申し上げます。
お褒めのお言葉を頂けましたこと、スタッフ一同、心より嬉しく思います。
お客様のまたのお越しを、心よりお待ち申し上げます。
by A verified traveler
Posted 17 Feb 2020
Everything great about it, close to the subway (5 min walk).
I didn't realise there were no laundry facilities, but that was my fault for not checking.
Comment from Hotel Management
17 Feb 2020 by ホテルマイステイズ札幌中島公園別館 佐藤, Hotel Management
Hotel Mystays Sapporo Nakajima Park Annexe
Thank you very much.
We appreciate your appreciation to the hotel.
Since I will endeavor to be able to use it pleasant from now on
We look forward to your continued patronage.
Hotel Mystays Sapporo Nakajima Park Annex
by A verified traveler
Posted 4 Feb 2020
The staff were friendly and helpful, the room was clean and the location convenient. Would recommend it!
Comment from Hotel Management
5 Feb 2020 by Isamu Asaka, Hotel Management
Dear Guest,
Thank you very much for sharing your comments regarding your stay with us at HOTEL MYSTAYS Sapporo Nakajima Park Annex.
We are glad to hear that you enjoyed a comfortable stay at our hotel.
We are glad you enjoyed your stay and hope to see you again soon.
Sincerely, Isamu Asaka, Front Staff, HOTEL MYSTAYS Sapporo Nakajima Park Annex
