Ratings based on 978 Verified Reviews

4.4 out of 5
100% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 22 Nov 2024
Old facilities that even don’t have usb switch in the room!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2024
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Right in front of the station. Very convenient.
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Great location for train and bus station
4 out of 5
by A verified traveler

Posted 15 Oct 2024
Hotel is clean but a little dated, breakfast was good. Location is excellent, close to train station, fish market and Sakaimachi shopping street.
5 out of 5
by A verified traveler

Posted 5 Oct 2024
The hotel was situated in a very convenient location, it is just opposite to the JR Otaru station and the Sankaku market is just next to the station. I have left a book at the hotel and the staff are very kind and efficient in helping to deliver it to my next hotel. I am very grateful to have stayed at this hotel and I will come back for sure!
5 out of 5
by A verified traveler from Cambridge

Posted 26 Sep 2024
Public bath is an outstanding amenity; great breakfast buffet; lots of little perks (coffee, ice cream, late-night ramen). Five-star value at three-star prices!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Sep 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2024
5 out of 5
by A verified traveler from ONTARIO

Posted 21 Aug 2024
Safe and good for staying.