Ratings based on 449 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Great room, great stay! Very welcoming and nice staff~
Comment from Hotel Management
9 Nov 2024 by APA Hotel ., Hotel Management
Thank you very much for staying at APA Hotel Sapporo Hosui Susukino Ekimae. All of us at APA are very pleased to receive your compliments. We look forward to welcoming you again.Front Desk Miura
by A verified traveler
Posted 14 Jun 2021 on Hotels
Comment from Hotel Management
15 Jun 2021 by フロント 高橋, Hotel Management
この度は、アパホテル〈札幌すすきの〉をご利用いただきまして、誠にありがとうございます。お客様のまたのご来館を、スタッフ一同心よりお待ち申し上げております。お忙しい中でのご投稿ありがとうございました。
by A verified traveler
Excellent service as usual
Posted 4 Apr 2021 on HotelsI’ve had a great stay once again. The staff was welcoming. The check in process was easy and fast. Room was is great condition for the price. I will be back. Thank you!
Comment from Hotel Management
4 Apr 2021 by Front, Hotel Management
Thank you very much for staying at APA Hotel Sapporo Susukino. We look forward to seeing you again.
by A verified traveler
APA as convenient as ever!
Posted 23 Oct 2020 on HotelsI’ve stayed in this hotel twice and it doesn’t disappoint. The staff is very kind, speaks English and are willing to help. The breakfast was big and inexpensive. I will be back. Thank you!
Comment from Hotel Management
23 Oct 2020 by Front, Hotel Management
Thank you very much for staying at APA Hotel Sapporo Susukino. We look forward to seeing you again.
by A verified traveler
Posted 19 Feb 2020
the room is clean and functional, location is very good that near the restuarant & Nijo Fish Market
Comment from Hotel Management
16 Apr 2020 by front , Hotel Management
Thank you very much for staying at APA Hotel Sapporo Susukino. We look forward to seeing you again.
by A verified traveler from SYDNEY
Posted 15 Feb 2020 on Lastminute
We arrived at 1pm but checkin is strictly 3pm to 5 pm. When we came back at 3pm one of the rooms was not ready (which was not discovered until at the room). The next room offered smelled strongly of smoke (despite being non-smoking). So a third room was offered and accepted.
We also had to pay a 1000yen per hour for a 2pm late checkout when the hotel was clearly lightly booked. Considering the fuss over the rooms some flexibility here would have bee good customer recovery.
Comment from Hotel Management
23 Oct 2020 by Front, Hotel Management
Thank you very much for staying at APA Hotel Sapporo Susukino. We look forward to seeing you again.
by A verified traveler
Quiet with larger rooms and nice facilities
Posted 10 Feb 2020 on HotelsNice and a quiet place with bigger rooms and better in-room facilities (such as jacuzzi in baths) than in other similar hotels around.
Well worth the 300 meters extra walk if you are not using the taxi when it is +2 minutes from the main road. Short walk to crayfish restaurants and elsewhere makes for a very convenient location. Subway station 100 meters away.
Comment from Hotel Management
22 May 2020 by Miura / Receptionist, Hotel Management
Thank you for staying at APA Hotel Sapporo Susukino.
All of the staff will continue striving to respond to every guest in a timely manner.
We are looking forward to seeing you again.
by A verified traveler from Japan
Posted 6 Feb 2020
When we arrive, there are so many stuff in front of door because the hotel under construction. The room actually quiet big compare than other hotel in Japan, but looks so old and the carpet so dirty.
Comment from Hotel Management
22 May 2020 by Miura / Receptionist, Hotel Management
Thank you for staying at APA Hotel Sapporo Susukino.
All of the staff will continue striving to respond to every guest in a timely manner.
We are looking forward to seeing you again.
by A verified traveler
Posted 6 Jan 2020 on Hotels
Very close to the station. Also near the nightlife.. We enjoyed our time.
Comment from Hotel Management
13 Jan 2020 by Front desk ABE, Hotel Management
Thank you for staying at APA Hotel . We are waiting for you to come again.
by A verified traveler
Posted 27 Nov 2019 on Hotels
Comment from Hotel Management
15 Jan 2020 by フロント阿部, Hotel Management
この度はアパホテル＜札幌すすきの＞をご利用頂きまして誠にありがとうございます。今後もサービスの向上にスタッフ一同、精進して参ります。またのご利用を心よりお待ちしております。
