Ratings based on 994 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Dec 2024
Direct Airport Limousine bus stop at the hotel. Very convenient
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Dear Leonard,Thank you for your kind words regarding the convenience of our direct Airport Limousine bus service. We are delighted to hear that it enhanced your stay with us. We hope to welcome you back in the future.Best regards,ANA Crowne Plaza Sapporo
by A verified traveler
Posted 27 Nov 2024
like the airport shuttle is right outside hotel and walkable distance to shopping centre and sapporo station.
love the breakfast both styles.
would be even better if there are more different convenient stores around the corner
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Dear Chui Yan Karen,Thank you for your positive feedback. We are delighted to hear that you enjoyed our airport shuttle service and breakfast options. We appreciate your suggestion regarding the availability of more convenient stores in the area and will take it into consideration.Best regards,ANA Crowne Plaza Sapporo
by A verified traveler from Chippenham
Posted 31 Oct 2024
Really great breakfast and location
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Dear Jonathan,Thank you for your kind feedback regarding our breakfast and location. We are delighted to hear you enjoyed these aspects of your stay. We hope to welcome you back soon for another pleasant experience.Best regards,ANA Crowne Plaza Sapporo
by A verified traveler
Posted 24 Oct 2024
The bed hardness is perfect. I got very good sleep.
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Dear Kung KA,Thank you for your kind words regarding the comfort of our beds. We are delighted to hear that you enjoyed a restful sleep during your stay.Best regards,ANA Crowne Plaza Sapporo
by A verified traveler
Posted 25 Sep 2024
I really left my room on the eighteenth floor it was a big key size bed with a refrigerator (though no microwave), hot pot for tea, and Nescafe-like coffee maker. It was warm when we got here, but the temperature started cooling and there is no heat in the unit until winter. The Buffet Breakfast was delicious!
Comment from Hotel Management
3 Oct 2024 by マネージャー, Hotel Management
Thank you for choosing ANA Crowne Plaza Hotel this time and also thank you again for writing feedback. We are very happy and honored to hear that you were satisfied with your stay. We apologize for any inconvenience caused by heating. And we are very pleased to receive your kind comments about our breakfast. We will share this with our staff and keep trying to improve our services. We hope you will visit us again when you have a chance to come back to Sapporo. We all look forward to seeing you again.
by A verified traveler
Posted 16 Sep 2024
The hotel locations is good for transportation, dining and shopping.
Comment from Hotel Management
3 Oct 2024 by マネージャー, Hotel Management
Thank you for choosing ANA Crowne Plaza Hotel this time and also thank you again for writing feedback. We are very happy and honored to hear that you were satisfied with your stay. Our hotel is located in front of exit 21 of Sapporo subway station and so getting to the tourist spot is very convenient. We hope you will visit us again when you have a chance to come back to Sapporo. We all look forward to seeing you again.
by A verified traveler
Posted 25 Jul 2024
by A verified traveler
Posted 16 Jul 2024
This hotel is the cleanest I have stayed in. Very classy and quiet. Could not hear a thing at night.
Comment from Hotel Management
15 Aug 2024 by マネージャー, Hotel Management
Thank you for choosing ANA Crowne Plaza Hotel Sapporo this time and also thank you again for writing feedback. We are very happy and honored to hear that you were satisfied with our housekeeping and the silent room. We will share this with our staff and keep trying to improve our services. We hope you will visit us again when you have a chance to come back to Sapporo. We all look forward to seeing you again.
by A verified traveler
Posted 30 Jun 2024 on Hotels
The buffet breakfast was great, location from CTS airport only 1 minute from bus stop. The room is comfy and comparatively is large in Japan.
Comment from Hotel Management
15 Aug 2024 by マネージャー, Hotel Management
Thank you for choosing ANA Crowne Plaza Hotel Sapporo this time and also thank you again for writing feedback. We are very happy and honored to hear that you were satisfied with your breakfast and room. Our hotel is located in front of exit 21 of Sapporo subway station, so getting to the tourist spot is very convenient. And the airport bus stop is in front of the hotel too. We will share this with our staff and keep trying to improve our services. We hope you will visit us again when you have a chance to come back to Sapporo. We all look forward to seeing you again.
by A verified traveler
Posted 9 Jun 2024
