Ratings based on 29 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Feb 2024
I was scheduled for 5 night but I left next morning I just slept 1 night because the place has croach and dirty no tv the door not close I used my suit to put back on the door very very terrible place
Comment from Hotel Management
22 Feb 2024 by JR, Hotel Management
Greetings, hope you made it safely back to US. It is unfortunate to read your review, as it does not tell the real story of what had happened in the hotel- including your disgruntle behavior while demanding luxury setting/modern comfort which does not come with our discounted Expedia pricing. We are a city hotel with a historical existence. We clean and take care of our facilities. Your insult to our staff (in a well know environment of your origin) were unacceptable.
by A verified traveler
Posted 16 Feb 2024
we likedvthe air conditioning and the fridge. The resturant was also excellent.
The room did smell stale when we first arrived but that soon went. The shower was awful.
by A verified traveler
Posted 17 May 2023 on Hotels
Comment from Hotel Management
23 May 2023 by JRF, Hotel Management
Greetings -Thank you for your rating. It is appreciated. Best Regards from our TEAM.
by A verified traveler
Posted 15 Sep 2024
Vriendelijk, behulpzaam, iedere dag schoonmaken
Comment from Hotel Management
6 Nov 2024 by JRF, Hotel Management
Greetings, Thank you for your comment and feedback. it is appreciated.
by A verified traveler
Bel établissement confortable mais rue bruyante.
Posted 4 Feb 2024 on HotelsNous avons eu une très belle chambre, spacieuse, bon petit-déjeuner.
Seul bémol, la chambre est sur rue et, faute d'isolation, il faut supporter le bruit la nuit, de la circulation, des chiens qui aboient et des hurlements divers des noctambules.
Comment from Hotel Management
22 Feb 2024 by JR, Hotel Management
Thank you for your inputs/comments/reviews. February is really noisy as there is the carnival "fever" in every corner and nights. We are a city hotel and this does not make it better sometimes. Your review is appreciated as we take seriously the feedback for improvement where is possible. Ste travel to you and yours.
by A verified traveler
Posted 3 Dec 2023 on Hotels
Pas accueillant
by A verified traveler
Bien
Posted 8 Oct 2023 on HotelsHôtel au centre-ville Mindelo , marché local 5 minutes à pieds. Plage Laginha 15 minutes à pied, sinon 5 minutes en voiture…
by A verified traveler
Posted 20 Jul 2023 on Hotels
Comment from Hotel Management
30 Aug 2023 by JRF, Hotel Management
Greetings, Chez Loutcha would like to thank you for your review and support. Best wishes
by A verified traveler
Posted 1 Nov 2021 on Hotels
Comment from Hotel Management
1 Nov 2021 by J., Hotel Management
Sorry to read your review!!! Your feedback with proper review will help us fix your experience with us in this small island. Please let us know your booking ref# and the amount paid for overnight (1night) as well for the service/booking you received.
by A verified traveler
Posted 4 Dec 2019 on Hotels
Comment from Hotel Management
10 Dec 2019 by J., Hotel Management
we are very sorry to see this unacceptable rating. We prefer not to respond to this guest, as they were seeking and used for bargain with 2 ATOs/same period in our facility and discriminated all services for the price paid.
