Ratings based on 204 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Millville
Posted 9 Aug 2024
This is a lovely hotel with a beautiful view and pool. The rooms are spacious and clean. The hotel is a little isolated and you do have to drive to get to restaurants, beaches, town, but not very far. There is a restaurant and a bar and you get a fridge in your room.
Comment from Hotel Management
10 Aug 2024 by Team Enigma, Hotel Management
Thank you for your review and hope your stay with us was a good experience.
by A verified traveler
Posted 27 Mar 2024 on Hotels
by A verified traveler
Posted 10 Oct 2023
by A verified traveler
Posted 9 Oct 2023
From the moment you drive up the long driveway to Enigma, your first thoughts are that it’s a stunning hotel, an architect’s delight, with amazing views over the countryside. However there were some flaws of the hotel we noticed soon after entering the lobby.
The hotel has so much potential to be more and do better than it was. Let me explain:
No one was on the front desk at check in time and we were waiting for 10 minutes or so for someone to come greet us. The gentleman who did greet us was friendly and welcoming, however we found the whole service quite slow. There’s potential here to improve.
The bedroom itself was large, with a good sized King Bed and a balcony with a view over the countryside. Some furnishings were a little dated and rusty however. There is potential to improve here.
We visited the outdoor pool for the afternoon and this was nice, however the jacuzzi was closed and the pool itself seemed like it needed some better upkeep eg the pool ladder wasn’t properly secured and seemed broken. There’s potential to improve it here.
We had a complimentary spa pass (via Expedia VIP Rewards), but this wasn’t offered to us at check in, so we didn’t see the spa.
Breakfast the next morning was underwhelming to say the least. There was fruit, cereals, a few bits of charcuterie and cooked food to choose from, but the food itself lacked flavour. Also the coffee was undrinkable.
All in all, this hotel has plenty of potential to be something greater than it is already.
by A verified traveler
Posted 23 Sep 2023
Hotel was clean and staff friendly and helpful. However, the location was in the middle of burned area of forest expanding over many square Km.
by A verified traveler
Amazing oasis
Posted 16 Sep 2023 on HotelsA little off the beaten path but an amazing find. Everyone was extremely friendly and helpful. The dinner was absolutely fantastic. We thoroughly enjoyed finding this quiet private spot to relax by the pool and refresh.
by A verified traveler
Posted 23 Aug 2023 on Hotels
by A verified traveler
Calm and Clean. Highly recommended.
Posted 11 Aug 2023 on HotelsA unique place with good service and serene background. I would highly recommend it as this place is much different than the surrounding areas.
by A verified traveler
Posted 30 Jul 2023
All the staff were wonderfull. Recomend if you are looking for a quiet and relaxing enviroment.
by A verified traveler
Posted 24 May 2023
There's a few amenities that need some attention. Overall good experience
