Ratings based on 970 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Excellent place, awesome service
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Very well located hotel for central Sao Paulo and nice room. We paid a little extra to get a room that was already available when we arrived at 8am and it was worth the upgrade. Club rooms are worthwhile as happy hours include a buffet and drinks and breakfast in the morning. Really helpful and lovely staff special mention to Malcoon in the club lounge who encouraged us to try Brazilian specialities and to Maria on reception for the shopping advice! The hotel dealt really well with a block-wide power outage using emergency generators to power the lobby, emergency lighting and wifi and they got the rest of the lighting/aircon back on as quickly as they could.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Oct 2024
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Safe and quiet area with access to many fine restaurants options.
5 out of 5
by A verified traveler from Calgary

Posted 25 Sep 2024
The hotel is beautiful, it has a great gym and the food is awesome
5 out of 5
by A verified traveler

Posted 13 Sep 2024
easy to park. electrical wallbox offered to charge my car. the swimpool was blocked due to necessary repairs. The theater in the property was nice and good.
4 out of 5
by A verified traveler

Posted 22 Aug 2024
Central & safe area with numerous bars round about
5 out of 5
by A verified traveler from Denfield

Posted 21 Aug 2024
Just off paulista avenue on a quiet street. Big spacious rooms and plenty of amenities on site
5 out of 5
by A verified traveler

Posted 5 Aug 2024
It was fabulous !
4 out of 5
by A verified traveler

Posted 8 Jul 2024
good place for business meetings in the city!