Ratings based on 936 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
The hotel staff were friendly. The rooms need some updates. The frame of balcony doors were not able to close all the way so that I can hear the city noise all day and night.
Comment from Hotel Management
12 Nov 2024 by Radisson Paulista, Hotel Management
Dear Mr. Toshiya,Thank you for your feedback! We're glad to hear that you found our staff friendly. We also appreciate your comments about the rooms, and we are actively working on updates to improve the guest experience. We apologize for the issue with the balcony door and the city noise. Our maintenance team will look into it to ensure it’s resolved for future stays. We hope to have the opportunity to welcome you back soon and provide a more comfortable stay.Best regards,Tábita Oliveira.Quality Agent.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by radisson paulista, Hotel Management
Dear Mr. Michiko, Thank you for staying with us and for rating us. We are sorry to hear that we did not fully meet your expectations, if possible, we would like to better understand your experience; to know how we can improve. We remain at your disposal. Cordially.Tábita Oliveira. Quality Agent.
by A verified traveler
Posted 30 Oct 2024
Excellent!
Comment from Hotel Management
30 Oct 2024 by Radisson Paulista, Hotel Management
Dear Mr. JesusThank you so much for your wonderful feedback! We’re thrilled to hear that you had an excellent experience during your stay. Our team works hard to ensure our guests feel comfortable and well taken care of, and it’s always rewarding to know we succeeded. If you have any specific highlights you’d like to share, we’d love to hear them! We hope to welcome you back in the future for another memorable stay.Best regards.Tábita Oliveira.Quality Agent.
by A verified traveler
Posted 28 Oct 2024
No coffee, tea, water in the room.
Comment from Hotel Management
28 Oct 2024 by Radisson Paulista, Hotel Management
Dear Mr. Trang, thank you for choosing our hotel and for sharing your experience with us.I am sorry for the lack of items in the room, but if you had requested them, we could have replaced them during your stay.We look forward to seeing you next time.Sincerely,Tábita Oliveira.Quality Agent.
by A verified traveler from Matola
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Hotel Radisson Paulista, Hotel Management
Dear Mr. Roy,Thank you for your review! We are happy to hear that we were able to meet your expectations. We look forward to hearing from you soon.Sincerely,Tábita OliveiraQuality Agent.
by A verified traveler
Posted 24 Oct 2024
Overall it has been satisfied with me. I will stay at next trip.
Comment from Hotel Management
25 Oct 2024 by Hotel Radisson Paulista, Hotel Management
Dear Sir TakehiroThank you for choosing our hotel and for reviewing us!On behalf of the entire team, thank you very much!We look forward to hearing from you again.Sincerely,Tábita Oliveira.Quality Agent.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Radisson Paulista, Hotel Management
Dear Ms. Kay,Thank you for choosing our hotel and for reviewing us!On behalf of the entire team, thank you very much!We hope to hear from you again.Sincerely,Tábita Oliveira.Quality Agent.
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Radisson Paulista, Hotel Management
Dear Mr. Son, Thank you for staying with us and for rating us. We are sorry to hear that we did not fully meet your expectations, if possible, we would like to better understand your experience; to know how we can improve. We remain at your disposal. Cordially Tábita Oliveira. Quality Agent.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
22 Oct 2024 by radisson paulista, Hotel Management
Dear Mr. Keegan, Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us. If you have any specific feedback or suggestions, we’d love to hear them. Your insights help us continue to improve our services.We hope to welcome you back soon!Best regards,Tábita Oliveira.Quality Agent.
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Radisson Paulista, Hotel Management
Dear Ms.WydiaThank you for your review.We are very happy to know that we have met your needs.We remain at your disposal.Best regards.Tábita Oliveira.Quality Agent.
