6/10 Okay
Sharon
Sep 21, 2024
Liked: Cleanliness, property conditions & facilities
I enjoyed the area because I had a conference but it is not a touristy area.
The building was nice and well maintained.
The apartment was tiny and very noisy all day and late into the night. I stayed at another room in the building managed by a different company which was more quiet.
Communication with the management was done only through what’s app which was not convenient. No one in the staff in the building (not to be confused with the apartment’s staff) knew a word of English.
They also will not hold your luggage if you arrive earlier than your check in or want to take advantage of your last day after your check out.
I enjoyed the small gym but the laundry can only be done with an app which needs all your information including the Brazilian ssn. It means that only Brazilians can do the laundry. Luckily a sweet student who lives there did the laundry for me but the management was not helpful when I approached them for help.
An example of the bad communication and attitude, I arrived a day earlier and the staff would not meet me, would not accept cash and would not even send me a link to the property. I ended up reserving a room by another management jn the building which was actually better.
Another example, you get an extra blanket only for extra charge although it was cold. I only got mine because I was angry and ended up getting sick. I still enjoyed the place but the management needs to change its ways.
Sharon
Stayed 1 night in Sep 2024