Ratings based on 382 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Mukilteo

Posted 12 Oct 2023
It really need some updating
3 out of 5
by A verified traveler

Fine

Posted 22 Nov 2022 on Hotels
Area felt unsafe not I had any trouble but it was t a nice block. Room stank of damp so kept windows open constantly, shower was very good. Bed was ok, breakfast fine. I wouldn’t stay again
3 out of 5
by A verified traveler

Posted 30 Jun 2022 on Hotels
Comment from Hotel Management
1 Jul 2022 by Equipe Hotel Lugus, Hotel Management
Hugo agradecemos sua opinião ela é muito importante para nos. estamos sempre buscando melhorar nossos serviços, esperamos uma nova oportunidade.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alexandria, Egypt

Comfortable hotel

Posted 15 Mar 2017
Pros: The cleanliness of the room. Friendly and helpful staff. Well furnished.
Cons: Hotel receptionists should know some basic English, so they can be able to deal with foreigners.
Location: The location is noisy and high occupational during the day, but unsafe at late night.
Clean and comfortable hotel with a friendly and helpful staff. Free high speed internet inside your room. The only issue is the location, the neighborhood is safe during the day but a bit unsafe at late night, especially if u are using the public transportation. Other than that, my experience with hotel was good.
1 out of 5
by A verified traveler from sao poulo

Very bad hotel n service,also not in best location

Posted 22 Jul 2015
Hotel room is very conjusted and service is very bed. Also very lower brakefast. No any body speak English in reception desk. Please give us refund as earlier. We was tired in this hotel. Very bad, very bad
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2024
5 out of 5
by A verified traveler

Muito Satisfatório

Posted 19 Aug 2024 on Hotels
Foi tranquila, sem problemas.
4 out of 5
by A verified traveler

Ok

Posted 18 Aug 2024 on Hotels
A estadia foi ok, tirando a localização do hotel que fica praticamente na Cracolândia. É o café da manhã são sempre as mesmas opções (poucos itens) e não tem variedade.
3 out of 5
by A verified traveler

Posted 14 Aug 2024
Um dos elevadores estava com problemas, demorava muito! A limpeza dos quartos ficou a desejar! Toalhas se não pedir para trocar eles não trocam! Colocava a minha em cima do sanitário, pois quando voltava da rua a toalha estava estendida, isso foram os três dias que fiquei! Mais pelo custo é benéfico se você não for muito exigente. “ café da manhã achei muito bom’’
3 out of 5
by A verified traveler

Necessita investimento na esrrutura

Posted 12 Jul 2024 on Hotels
Hotel limpo, espaçoso , vista desagradavel pra um predio abandonado. Internet pessima. Tv sem acesso a conexoes. Nao tinha internet na tv muito menos como parear os dados moveis do celular.O que salvou a estadia e que eram gentis. Cafe da manha mega basico