Ratings based on 302 Verified Reviews

3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Aug 2024
2 out of 5
by A verified traveler

A mixed experience.

Posted 18 Sep 2016 on Hotels
Key thing for this hotel is to check your room before you move in. My first room on level 3 was so noisy due to the poor windows. After a few days they moved me to level 8 which was much better for noise - but had a missing bathroom window so a bit of a worry re mossies. Clean & breakfast was good, but there was no tea/coffee facilities, and no hot water in the basin. I also was charged for drinking some of the bottled water in the fridge (as it was the ONLY thing there I presumed it was free just in case the tap water wasn't great!)
Comment from Hotel Management
20 Sep 2016 by General Manager, Hotel Management
I am so sorry that you are not been satisfied with our service. we will work to solve this type of situarion. Thank you for your comment.
5 out of 5
by A verified traveler

Posted 2 Oct 2024 on Hotels
Muito boa, quarto limpo , ambiente tranquilo, café da manhã bom
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Sep 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2024 on Hotels
3 out of 5
by A verified traveler

Ruinzinho

Posted 28 Sep 2024 on Hotels
Já tinha me hospedado em outro hotel da rede, em outra cidade e, como tinha sido satisfatório, escolhi este hotel em São Paulo. Porém, a manutenção deixa a desejar. No banheiro, o ralo de escoamento de água do box está solto, podendo até machucar o pé de quem estiver se banhando. O ar-condicionado é do tipo antigo, barulhento, e foi melhor deixá-lo desligado para não perder o sono com o barulho. A vedação das janelas também é ruim: todo o ruído do trânsito estava "dentro" do quarto. Café da manhã razoável.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2024 on Hotels
3 out of 5
by A verified traveler

Posted 23 Sep 2024 on Hotels
Precisamos de um hotel para passar a noite em São Paulo. Infelizmente, a caldeira não esquentava a água do chuveiro, então ela estava morna. Além disso a cortina não é blackout, de manhã o quarto ficou muito claro pelo sol.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2024 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2024 on Hotels
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