Ratings based on 433 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from NEW YORK
Posted 4 Dec 2024
Great place to stay.
by A verified traveler
Posted 2 Dec 2024
Prime location in São Paulo. The hotel staff were nice, restaurant served delicious food. Our family room was spacious and clean.
by A verified traveler from Bal Harbour
Posted 23 Nov 2024
Good
by A verified traveler from Miami
Posted 18 Oct 2024
Always glad to stay here!! Great food, service and accommodations!
Comment from Hotel Management
21 Oct 2024 by Tatiane Muniz- Guest Relations, Hotel Management
Ms,Maria, Thank you for choosing our hotel as your accommodation option in São Paulo and for taking the time to evaluate our services. It is extremely important so that we can always improve ourselves and make your stay pleasant! We are happy that everything went well and it will always be a pleasure to welcome you! I wish you a great week and we remain at your disposal. Kind regards, Tatiane Muniz - Guest Relations
by A verified traveler from Redding
Posted 18 Sep 2024
Very pleasant!
Comment from Hotel Management
24 Sep 2024 by Tatiane Muniz- Guest Relations, Hotel Management
Mr.Charles,Thank you for choosing our hotel as your accommodation option in São Paulo and for taking the time to evaluate our services. It is extremely important so that we can always improve ourselves and make your stay pleasant! We are happy that everything went well and it will always be a pleasure to welcome you! I wish you a great week and we remain at your disposal. Kind regards, Tatiane Muniz - Guest Relations
by A verified traveler from Redding
Posted 17 Sep 2024
In a beautiful area of São Paulo!
Comment from Hotel Management
18 Sep 2024 by Tatiane Muniz-Guest Relations, Hotel Management
Sr Charles, Thank you for choosing our hotel as your accommodation option in São Paulo and for taking the time to evaluate our services. This is extremely important so that we can always improve and make your stay pleasant! We are very happy that everything went well during your stay. It will always be a pleasure to welcome you! I wish you a great week and we remain at your disposal. Sincerely, Tatiane Muniz - Guest Relations
by A verified traveler from Redding
Posted 14 Sep 2024
This is definitely a VIP property!
Comment from Hotel Management
16 Sep 2024 by Tatiane Muniz- Guest Relations, Hotel Management
Sr Charles, Thank you for choosing our hotel as your accommodation option in São Paulo and for taking the time to evaluate our services. This is extremely important so that we can always improve and make your stay pleasant! We are very happy that everything went well during your stay. It will always be a pleasure to welcome you! I wish you a great week and we remain at your disposal. Sincerely, Tatiane Muniz - Guest Relations
by A verified traveler
Posted 25 Aug 2024
Very friendly staff, great location, rooms were amazing, and so were the amenities.
Recommendation, find a better way of tracking what is taken from the minibar/refrigerator. We purchased our own wine and water from A store around the corner and put it in the refrigerator. When we left were told we drank water from the fridge and had to pay for it. We did not as we bought ourselves and just stored it in the refrigerator. They were very nice and reimbursed us, but it was uncomfortable being accused of taking something we didn’t.
Comment from Hotel Management
26 Aug 2024 by Tatiane Muniz- Guest Relations, Hotel Management
Mr.Sthepen, Thank you for choosing our hotel as your accommodation option in São Paulo and for taking the time to evaluate our services. It is extremely important so that we can always improve ourselves and make your stay pleasant, it will always be a pleasure to welcome you! I wish you a great week and we remain at your disposal. Kind regards, Tatiane Muniz - Guest Relations
by A verified traveler
Posted 22 Aug 2024
Lovely apartment, really helpful staff.
Comment from Hotel Management
26 Aug 2024 by Tatiane Muniz- Guest Relations, Hotel Management
Mr.Theodore, Thank you for choosing our hotel as your accommodation option in São Paulo and for taking the time to evaluate our services. It is extremely important so that we can always improve ourselves and make your stay pleasant! We are happy that everything went well and it will always be a pleasure to welcome you! I wish you a great week and we remain at your disposal. Kind regards, Tatiane Muniz - Guest Relations
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Tatiane Muniz- Guest Relations, Hotel Management
Estimada Sra. Sonia,Agradecemos por ter escolhido o nosso hotel como opção de hospedagem em São Paulo e por ter disponibilizado um tempo para avaliação de nossos serviços. É de extrema relevância para que possamos nos aprimorar sempre e tornar sua estada agradável! Ficamos felizes por ter acontecido tudo bem e sempre será um prazer recebê-la! Desejo uma ótima semana e ficamos à disposição.Atenciosamente,Tatiane Muniz - Guest Relationship
