Ratings based on 505 Verified Reviews
4.2 Room cleanliness
3.8 Service & staff
2.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Foi ótimo
Obrigada
Comment from Hotel Management
26 Nov 2024 by Carla , Hotel Management
Prezada Sra. Norma,Obrigada pela avaliação realizada a respeito do nosso hotel! Estamos contentes que tenha apreciado sua estadia e esperamos revê-la em breve.Atenciosamente,Carla Costa Gerente de Relacionamento com Clientes
by A verified traveler
Posted 5 Nov 2024
Disaster first the facility is not inside airport transit area is outside
If you try to speak with them they didn’t speak English and nobody know nothing
I lost my reservation because nobody explain me that the hotel is outside. The person that answer my phone call, 4 times I called but she doesn’t speak english
Comment from Hotel Management
8 Nov 2024 by Carla , Hotel Management
Dear Jorge, Thank you for choosing Slaviero Fast Sleep as your choice of rest and bath at Guarulhos Airport.Your evaluation and comments are very important so that we can continue promoting improvements in the service and services provided by the hotel.We hope to see you soon!Best Regards,Carla Costa Customer Relations Department
by A verified traveler
Posted 25 Jun 2024 on Hotels
Comment from Hotel Management
26 Jun 2024 by Carla , Hotel Management
Prezada Sra Deise,Agradecemos por escolher o Slaviero Fast Sleep como sua opção de repouso e banho no aeroporto de Guarulhos.Sua avaliação é muito importante para que possamos continuar promovendo melhorias no atendimento e serviços prestados pelo hotel.Esperamos revê-la em breve!Atenciosamente,Carla CostaGerente de Relacionamento com Clientes
by A verified traveler
Posted 25 May 2024
Average stay. Room
Located behind front desk, noisy.
Comment from Hotel Management
27 May 2024 by Carla , Hotel Management
Dear Mr. Jorge,Thank you for choosing Slaviero Fast Sleep as your rest and shower option at Guarulhos airport.Your evaluation is very important so that we can continue to promote improvements in the service and services provided by the hotel.We understand some of the discomfort that may have been caused during your stay, we are together with the team looking for solutions that can minimize the noise, so much so that the hotel already has a notice in the corridors asking people to collaborate by being silent.In any case, we will spare no effort to continue looking for new solutions that can offer the comfort and rest deservedly of our guests.We hope to be able to see you again soon!We remain at your disposal.Best Regards,Carla Costa Customer Relationship Manager
by A verified traveler
Posted 7 May 2024 on Hotels
Horrible, a lot of noisy, couldn’t sleep at all. Too small
Comment from Hotel Management
15 May 2024 by Carla , Hotel Management
Bom dia!Prezada Sra. Natalia, Agradecemos por escolher o Slaviero Fast Sleep Guarulhos By Slaviero como sua opção de repouso e banho no Aeroporto de Guarulhos. Estaremos entrando em contato via e-mail. Atenciosamente,Carla CostaGerente de Relacionamento com Clientes
by A verified traveler
Posted 14 Apr 2024 on Hotels
Comment from Hotel Management
16 Apr 2024 by Carla , Hotel Management
Prezado Sr. Andy,Agradecemos por escolher o Slaviero Fast Sleep como sua opção de repouso e banho no aeroporto de Guarulhos.Sua avaliação é muito importante para que possamos continuar promovendo melhorias no atendimento e serviços prestados pelo hotel.Esperamos revê-lo em breve!Atenciosamente,Carla CostaGerente de Relacionamento com Clientes
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Carla , Hotel Management
Prezada Sra. Regina,Obrigada pela avaliação realizada a respeito do nosso hotel! Estamos contentes que tenha apreciado sua estadia e esperamos revê-la em breve.Atenciosamente,Carla Costa Gerente de Relacionamento com Clientes
by A verified traveler
Posted 23 Mar 2024 on Hotels
Comment from Hotel Management
26 Mar 2024 by Carla , Hotel Management
Prezado Sr. Jorge,Obrigado pela avaliação realizada a respeito do nosso hotel! Estamos contentes que tenha apreciado sua estadia e esperamos revê-la em breve.Atenciosamente,Carla Costa Gerente de Relacionamento com Clientes
by A verified traveler
Posted 17 Feb 2024
Very convenient since I had 12 hour layover and rechecking baggage was just a 30 second walk from hotel
Comment from Hotel Management
19 Feb 2024 by Carla , Hotel Management
Prezado(a) Sr.(a) Darrell,Obrigado (a) pela avaliação realizada a respeito do nosso hotel! Estamos contentes que tenha apreciado sua estadia e esperamos revê-lo(a) em breve.Atenciosamente,Carla Costa Gerente de Relacionamento com Clientes
by A verified traveler
Posted 28 Jan 2024 on Hotels
Internet didn't work and AC the same. Very nice shower, clean. Price at Hotels.com was one, but at the property, was more. Overall isso worthy when you have longer flights and need a few hours rest.
Comment from Hotel Management
29 Jan 2024 by Jane Gomes, Hotel Management
Dear Mr. Carlos,Thank you for choosing Slaviero Fast Sleep as your choice of rest and bath at Guarulhos Airport.Your evaluation and comments are very important so that we can continue promoting improvements in the service and services provided by the hotel.We hope to see you soon!Regards,Jane GomesGeneral Manager
