Ratings based on 378 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
Great location, very safe, staff was good but some were not helpful, I paid less than half at ibis and got the same exact thing, room quality and better staff plus the amenities.
Comment from Hotel Management
25 Oct 2024 by Fernanda Souza, Hotel Management
Dear Mr. Michael,Thank you for choosing Comfort Hotel São Caetano! We appreciate your feedback!We believe that our customers' feedback is essential for us to continually improve our services and customer care.Please accept our sincere apologies for any expectations we may not have met.We hope you will give us the opportunity to host you again so that we can make amends and ensure you have the most pleasant stay possible.Sincerely,Fernanda SouzaReception Supervisor
by A verified traveler
Posted 12 Sep 2024
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 17 Apr 2024
This was my fourth time staying at this hotel - the bathroom sink always clogged, the vent in the bathroom never worked, all four times. The shampoo, the conditioner and hand soap containers are ridiculous hard to pump and use them- you guys must change those pump containers- Everything else was great!
by A verified traveler
Great
Posted 30 Dec 2023 on HotelsClean and modern.
No issues.
by A verified traveler
Posted 12 Dec 2023 on Hotels
by A verified traveler
Posted 19 Nov 2023 on Hotels
by A verified traveler
Posted 12 Sep 2023 on Hotels
by A verified traveler
Posted 13 Aug 2023 on Hotels
by A verified traveler
Posted 5 Jul 2023
