Ratings based on 233 Verified Reviews
4.3 Room cleanliness
4.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2024 on Hotels
Excelente. Muito bem locado em alphaville, quarto com cozinha e utensílios! Bom rest. Limpeza 💯
Comment from Hotel Management
28 Oct 2024 by Equipe Charlie, Hotel Management
Olá, Reinaldo! Que bom que você gostou da experiência conosco. Obrigado pelo feedback e até breve!
by A verified traveler
Bad experience
Posted 23 Aug 2024 on HotelsReally bad
by A verified traveler
Posted 17 Aug 2024
It was a horrible experience . We had molt in our room and the smell was horrible. It was cold and the Ac did not work as a heater. We got sick and plus there were bed bugs!!!!!! Do not recommend at all. Also they didn't refund or change our room
by A verified traveler
excellent
Posted 18 Jun 2024 on HotelsMuito conveniente e ótima propriedade em Alphaville
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 5 Feb 2024
Nice place to stay
by A verified traveler
Posted 7 Dec 2023 on Hotels
Facility needs an international staff. Noone spoke English and my Português is not so good. If I had not had a Brazilian friend with me to help with check in, communication would have been nearly impossible.
by A verified traveler
Posted 2 Nov 2023
A friend who provided his email and cpf during the incheck, received a "Electronic Service Invoice" of a certain amount in Reals on his email from CHARLIE TECHNOLOGIA E ACOMODACOES LTDA.
We where never informed of this in the booking or while checked in.
by A verified traveler
Posted 28 May 2023
Location and check in is great. But, internet not support IPTV, no TV channel is not accepted,pressure water at hygienic shower toilet is terrible.
Need a lot of improvement to have me again as a client
by A verified traveler
Posted 27 May 2023
