Ratings based on 170 Verified Reviews

4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 15 Nov 2024
Only stayed one night for convenient airport transfer. Paying for breakfast meant we didn’t save much money.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2024
5 out of 5
by A verified traveler

Posted 18 Mar 2024
Everything was smooth!!!
3 out of 5
by A verified traveler

Posted 22 Nov 2023
Everything was great but the food at dinner tasted sour, pasta over cooked, inedible. Other then that clean rooms helpful staff, right next to the airport.
2 out of 5
by A verified traveler

Posted 4 Sep 2023 on Hotels
No shampoo, no blankets.
Comment from Hotel Management
15 Sep 2023 by Hotel Santos Dumont, Hotel Management
Agradecemos demais por confiar em ser nosso cliente e esperamos poder contribuir em um novo trabalho em breve! Toda nossa gratidão!
5 out of 5
by A verified traveler

Posted 27 Aug 2023 on Hotels
Comment from Hotel Management
1 Sep 2023 by Hotel Santos Dumont, Hotel Management
É por pessoas como você que sempre nos dedicamos em aperfeiçoar nosso trabalho. Agradecemos muito por ser nosso cliente.
5 out of 5
by A verified traveler

Posted 31 Jul 2023 on Hotels
Comment from Hotel Management
1 Sep 2023 by Hotel Santos Dumont, Hotel Management
Cliente e amigo agradeço sua preferência e confiança bem como nossa amizade que cresce a cada novo dia.
2 out of 5
by A verified traveler

Posted 9 Jul 2023
Very basic hotel, with rundown linen and horrible pillows. Neither hands towels nor toiletries. When asked for an additional pillow, front desk attendant said that the hotel did not have any additional pillows.The mattress was exposed with no protection. Corridors had cigarette odor. Horrible
Comment from Hotel Management
25 Jul 2023 by Hotel Santos Dumont, Hotel Management
Agradecemos demais por confiar em ser nosso cliente e esperamos poder contribuir em um novo trabalho em breve! Toda nossa gratidão!
5 out of 5
by A verified traveler

Posted 18 Jun 2023 on Orbitz
Shampoo was not provided
Comment from Hotel Management
25 Jul 2023 by Hotel Santos Dumont, Hotel Management
É um orgulho fazer parte de um trabalho tão especial. Agradecemos pela confiança, estimado cliente.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jun 2023
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