Ratings based on 432 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Aug 2024
Nice staff
by A verified traveler
Posted 19 Aug 2024 on Hotels
by A verified traveler
Posted 1 Aug 2023
by A verified traveler
Posted 25 Aug 2022 on Hotels
Comment from Hotel Management
28 Sep 2022 by erick ramon, Hotel Management
Prezada Rosiane, agradecemos a sua preferência pelo nosso hotel.É pelo reconhecimento de hóspedes como você que nos esforçamos para fazer o melhor trabalho.Nesse momento o Hotel está com investimentos de grande porte em suas áreas internas e externas: andares, áreas sociais e lazer. Assim sendo você está convidada para uma nova estadia em nosso hotel, logo que estivermos com 100% da reforma concluída, com previsão ainda para este ano.Agradecemos pela confiança!Att,A Diretoria, Hotel Resort Rio Poty!
by A verified traveler
Posted 14 Sep 2021 on Hotels
by A verified traveler
Posted 26 Jan 2020 on Hotels
Comment from Hotel Management
13 Feb 2020 by Pedro Neto, Hotel Management
Obrigado por sua avaliação! Estamos fazendo o possível para melhorar sempre.
by A verified traveler from Sa New York
Posted 29 May 2019 on Orbitz
Phone did not work and after 4 days of asking them to fix it, it still dif not work
by A verified traveler
Posted 15 Apr 2019 on Hotels
by A verified traveler
Posted 4 Jan 2019
Superior Room? Better description would be 'spartan'. Whilst our 'superior' room had a huge double bed and a large single bed, the tangle of wires around the tv/cable box was what drew the eye. No pictures on the wall, only one bedside table and only one power point on that side of the room for charging phones overnight - although there were several on the other side. Huge wardrobe with hanging rail, but no hangers - so a total waste of space!
Air con was good, but the whole room looked shabby. The door to the empty balcony was only secured by the deadlock as the handle no longer connected to a catch. The view was superb, although the building of the stage for the new year party (about which we were not advised) closed the pool, and the sound checks ensured that there was no chance of snoozing!
The bathroom was grubby, in desperate need of a deep clean and served only with cold water (all hot taps were non-functioning) and the electric shower did not heat the water so it was cold showers which I would have expected in a pousada!
Maid service during our stay was intermittent.
Breakfast was good although the small restaurant struggled to keep up with demand, running out of cups for coffee and cutlery.
Internet access was sporadic at best, but mostly very poor in our room. No chance of video content!
No hair drier in the room although we could borrow one from reception for a couple of hours as required - again, not part of a package one would expect from a hotel that advertised
by A verified traveler
Posted 16 Oct 2024
